• Resolved gofigure

    (@gofigure)


    Is there a way that the sender’s email address appears on the email instead of [email protected]?

    user’s might ignore the mail and consider it a spam email if the generic email shows on there email list first

    Thanks!

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  • Plugin Contributor Leland

    (@addthisleland)

    Hi @gofigure,

    Unfortunately, due to legal regulations, we’re only allowed to send emails under our domain if it’s being sent from our server and because of that, we can’t customize the ‘from’ address.

    Instead of ’[email protected]’, is there another AddThis email that would make more sense to you and less spammy?

    I apologize for the inconvenience but with that said, let me know if you have any alternative suggestions and I’d love to hear your thoughts!

    Thanks,
    Leland
    AddThis | Support Engineer

Viewing 1 replies (of 1 total)
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