Sendinblue integration

  • Resolved stefanodel

    (@stefanodel)


    3 years, 3 months ago

    Good morning,
    sorry for my google english
    I activated the Sendinblue integration and entered the keys. in the contact form I selected the contact list and sent a welcome email with the Sendinblue template.
    The contact is correctly added to the Sendinblue list but the welcome email is not sent. Do you have any advice
    Stefano

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter stefanodel

    (@stefanodel)

    hello
    page test
    https://www.deliziediliguria.com/come-funziona/

    thanks for your help

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    How do you test the welcome email? Do you each time set a unique email on the “Inserisci la tua Email” field?

    Thread Starter stefanodel

    (@stefanodel)

    hello,
    I have tried with new mails and it doesn’t work. have you tested with your mail? Did you get the welcome email from sendingblue?
    thanks for your reply

    Thread Starter stefanodel

    (@stefanodel)

    Hi,
    sorry did you have a chance to check on my site? I also tested with new emails but it doesn’t work. The contact is added to the correct list but the welcome email is not sent.
    thanks for your help

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try adding the following field to the form template:

    <label> Your name
    [text* your-name] </label>
    Alec Rust

    (@alecrust)

    I think I have the same issue – “Mail (2)” autoresponder emails are not sent when the Sendinblue plugin is installed.

    The contact form itself is sent (via Sendinblue) but not the “Mail (2)” autoresponder.

    Edit: Format [enquirer-email] in the “To” field works, but format [enquirer-name] <[enquirer-email]> does not.

Viewing 7 replies - 1 through 7 (of 7 total)
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