Sending duplicate emails

  • I have a mailing list of just over 1,000 members. When I send out an email to a list with under 100 members, it works just fine. However, when I send out to a large list, about 1,000, it sends multiple emails to the names on the list. I was thinking about upgrading to the pro version but I am afraid the same thing may happen again. Unless I can find a fix for this issue, I will have to go back to using MailChimp, which I would rather not do since a fairly high percentage of the emails from their servers are rejected as spam. I am between a rock and a hard place. Any help would be appreciated, thanks!

    I don’t know if this will help or not but here is the mail.log from my mail server.

    Feb 16 17:05:53 box postfix/cleanup[5556]: CBC2B1E4FF: replace: header Received: from khmtt.com (unknown [IPv6:2600:3c00::f03c:91ff:feeb:9642])??(using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits))??(No client certificate requested)??by box.cobrascyclin from unknown[2600:3c00::f03c:91ff:feeb:9642]; from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<khmtt.com>: Received: from authenticated-user (box.cobrascycling.org [104.200.17.23])??(using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits))??(No client certificate requested)??by box.cobrascycling.org (Postfix) with ESMTPSA id CBC2B1E4FF??for <[email protected]>; Sat, 16 Feb 2019 17:05:53 -0700 (MST)

    Feb 16 17:05:54 box postfix/smtp[4925]: CBC2B1E4FF: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[2607:f8b0:4003:c01::1a]:25, delay=0.84, delays=0.14/0/0.25/0.44, dsn=2.0.0, status=sent (250 2.0.0 OK 1550361954 e3si555471oia.139 – gsmtp)

    Feb 16 17:07:43 box postfix/cleanup[5598]: 600071E469: replace: header Received: from khmtt.com (unknown [IPv6:2600:3c00::f03c:91ff:feeb:9642])??(using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits))??(No client certificate requested)??by box.cobrascyclin from unknown[2600:3c00::f03c:91ff:feeb:9642]; from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<khmtt.com>: Received: from authenticated-user (box.cobrascycling.org [104.200.17.23])??(using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits))??(No client certificate requested)??by box.cobrascycling.org (Postfix) with ESMTPSA id 600071E469??for <[email protected]>; Sat, 16 Feb 2019 17:07:43 -0700 (MST)

    Feb 16 17:07:43 box postfix/smtp[5558]: 600071E469: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[64.233.171.26]:25, delay=0.52, delays=0.15/0/0.24/0.13, dsn=2.0.0, status=sent (250 2.0.0 OK 1550362063 q26si1243624otn.209 – gsmtp)

    Feb 16 17:09:32 box postfix/cleanup[5701]: 7FD811F0AF: replace: header Received: from khmtt.com (unknown [IPv6:2600:3c00::f03c:91ff:feeb:9642])??(using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits))??(No client certificate requested)??by box.cobrascyclin from unknown[2600:3c00::f03c:91ff:feeb:9642]; from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<khmtt.com>: Received: from authenticated-user (box.cobrascycling.org [104.200.17.23])??(using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits))??(No client certificate requested)??by box.cobrascycling.org (Postfix) with ESMTPSA id 7FD811F0AF??for <[email protected]>; Sat, 16 Feb 2019 17:09:32 -0700 (MST)

    Feb 16 17:09:33 box postfix/smtp[5558]: 7FD811F0AF: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[2607:f8b0:4003:c0c::1a]:25, delay=0.61, delays=0.17/0/0.27/0.16, dsn=2.0.0, status=sent (250 2.0.0 OK 1550362173 127si4174896oii.107 – gsmtp)

    Feb 16 17:10:27 box postgrey[2102]: action=pass, reason=client whitelist, client_name=mail-it1-x12c.google.com, client_address=2607:f8b0:4864:20::12c, [email protected], [email protected]

    Feb 16 17:11:21 box postfix/cleanup[6337]: 870EE1E469: replace: header Received: from khmtt.com (unknown [IPv6:2600:3c00::f03c:91ff:feeb:9642])??(using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits))??(No client certificate requested)??by box.cobrascyclin from unknown[2600:3c00::f03c:91ff:feeb:9642]; from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<khmtt.com>: Received: from authenticated-user (box.cobrascycling.org [104.200.17.23])??(using TLSv1.2 with cipher ECDHE-RSA-AES128-GCM-SHA256 (128/128 bits))??(No client certificate requested)??by box.cobrascycling.org (Postfix) with ESMTPSA id 870EE1E469??for <[email protected]>; Sat, 16 Feb 2019 17:11:21 -0700 (MST)

    Feb 16 17:11:22 box postfix/smtp[6327]: 870EE1E469: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[2607:f8b0:4003:c01::1a]:25, delay=0.61, delays=0.16/0.01/0.29/0.14, dsn=2.0.0, status=sent (250 2.0.0 OK 1550362282 n126si3903253oih.76 – gsmtp)

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author G-Lock Software

    (@marisp)

    Hi,

    It may be a conflict with any different plugin on your website, it may be the work of the cron on your web site, it may be throttling options in WPNewsman. It’s difficult to say what caused duplicate emails sent to the subscribers. In the normal way, WPNewsman excludes the duplicates and sends only one copy to each subscriber.

    If you set an email throttling option in the WPNewsman settings, please, remove it and make it send all emails at one time. Perhaps when it sends them faster, multiple copies will not be sent.

Viewing 1 replies (of 1 total)
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