Sending email for already shipped items

Is this plugin dead or what?

Thanks for the interest in our plugin!

The plugin is not dead but unfortunately we cannot provide same day support on the free forum.

It is possible to send email to customers for review for already shipped items. Please refer to this article from our support portal that explains how to do it: https://help.cusrev.com/support/solutions/articles/43000072126-how-to-manually-send-review-reminders-