• I’m using another software/plugin that is separate from WordPress called Avada. We use this in conjuction with WordPress to create both a website/blog. We are using the Email Subscribers plugin to send out information to all of our clients newsletters via blog posts from the website sent to their emails. We have gotten an issue when the plugin sends an email, It does this with all of the emails being sent before and after the text.

    “[fusion_builder_container hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” overlay_opacity=”0.5″ border_style=”solid” padding_top=”20px” padding_bottom=”20px”][fusion_builder_row][fusion_builder_column type=”1_1″ spacing=”” center_content=”no” hover_type=”none” link=”” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding=”” dimension_margin=”undefined” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_text]”
    “[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]”

    If anyone can help me with this issue, I’d appreciate it very much!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Icegram

    (@icegram)

    Hi @khunley23,

    Are the shortcodes [fusion_builder] written in your blog posts?
    Looks like shortcodes are not executing while email is sending.

    Thread Starter khunley23

    (@khunley23)

    I’m not sure what exactly happened. I believe it started happening after the WP 4.7 update. I think their might be a miscommunication error between the Avada plugin and your guys plugin. Any suggestions?

    Plugin Author Icegram

    (@icegram)

    Hi @khunley23,

    Currently, while sending emails, Email Subscribers won’t execute shortcodes of other plugins which is present inside blog post.
    That is the reason you are seeing shortcodes in email.

    Thread Starter khunley23

    (@khunley23)

    Hi @icegram
    Would you be able to help me guide through the process of removing shortcode from emails being sent with your plugin? Thank you.

    Plugin Author Icegram

    (@icegram)

    Hi @khunley23,

    Please write to us from here.

Viewing 5 replies - 1 through 5 (of 5 total)
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