Sending email through the plugin doesn’t work

  • Resolved emanuelhud

    (@emanuelhud)


    3 months, 4 weeks ago

    Sending email through the plugin doesn’t work. I receive this error from the log: ReferenceError: ignore_9mail is not defined.

    After approaching server support using elastic email, this is their answer:
    Upon review of the message example you shared, we see that the parsed body for it includes a “” value which is causing the error. The “reference error” is related to template scripting – simple programming that we use in templates optionally. Template scripting is enclosed in double curly brackets . It’s most likely they were put in by mistake when you actually intended to use merge fields there – single curly brackets { }.
    Please double-check the HTML code of your email template and remove double curly brackets into single curly brackets.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    Could you please clarify how you were able to replicate this issue? It would be helpful if you could provide a video of the steps that led to the error. We will review it and check on our end.

    Best regards.

    I have a similar problem. Also letters are not sent. More precisely, they are sent, but with the following content {{ignore_9mail}}. And if you try to open the template for editing, you get a critical site error. The administrator received an email with the following content. An error with type E_ERROR occurred on line 309 of the file /home/site/public_html/wp-content/plugins/email-template-customizer-for-woo/includes/init.php. Сообщение об ошибке: Uncaught TypeError: array_walk_recursive(): Argument #1 ($array) must be of type array, null given in /home/site/public_html/wp-content/plugins/email-template-customizer-for-woo/includes/init.php:309
    Stack trace:
    #0 /home/site/public_html/wp-content/plugins/email-template-customizer-for-woo/includes/init.php(309): array_walk_recursive()
    #1 /home/site/public_html/wp-includes/class-wp-hook.php(324): VIWEC\INC\Init->admin_enqueue()
    #2 /home/site/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #3 /home/site/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #4 /home/site/public_html/wp-admin/admin-header.php(118): do_action()
    #5 /home/site/public_html/wp-admin/edit-form-advanced.php(425): require_once(‘/home/eneonby/p…’)
    #6 /home/site/public_html/wp-admin/post.php(206): require(‘/home/eneonby/p…’)
    #7 {main} thrown

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    Please contact us on our support forum, we will help to check this issue further.

    Best regards.

    Thread Starter emanuelhud

    (@emanuelhud)

    I was able to replicate this issue by sending a test email, and trying to create an account after woocommerce checkout. <gwmw style=”display: none; background-color: transparent;”></gwmw>

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    Please contact us on our?support forum, we will help to check this issue further.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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