Sending email with a tracking widget for a custom status

  • Resolved bhaladus

    (@bhaladus)


    1 year, 6 months ago

    Hello and thank you for creating this plugin. By default the plugin sends an email with the tracking link for status “Completed”. I saw that there is an option to rename the status Completed for Shipped but I have already implemented my custom workflow with additional statuses. Those statuses are linked with my fulfillment provider so they are not flexible.

    I would like the email with tracking widget to be sent for my custom status “Sent”. For example:

    1. Pending Payment
    2. Processing
    3. Sent (custom status) -> send email with a tracking widget
    4. Completed

    Is it possible to configure the plugin like this? I would really appreciate your support.

    Kind regards

    Bart

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    Hi @bhaladus,

    You can add the tracking widget into your custom status email. Navigate to WooCommerce > Shipment Tracking > Settings and open the Customer View panel and select the custom status in Order Emails Display settings.

    Thanks

    Thread Starter bhaladus

    (@bhaladus)

    Thank you for the support.

    Is there a specific shortcode to display the tracking widget that I can add to the email content?

    • This reply was modified 1 year, 5 months ago by bhaladus.
    Plugin Author gaurav1092

    (@gaurav1092)

    Hi @bhaladus,

    No, there is not any shortcode to display the tracking widget in the email content.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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