Sending emails from a Cyrillic domain

  • Resolved q1LLa

    (@vov7512)


    2 years, 10 months ago

    How to set up sending emails from a Cyrillic domain in the zone.rf ?

    Example of an address: info@домен.рф

    The mailpoet plugin itself does not allow you to add such an address.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @vov7512,

    Thanks for reaching out!

    Can you please clarify where exactly are you experiencing issues with the Cyrillic domain?

    Is it when setting the sender email address in MailPoet > Settings? Or on the subscriber’s side?

    Please give us as much details as possible so we can better assist you!

    Thread Starter q1LLa

    (@vov7512)

    Yes – MailPoet > Settings

    it is there that you cannot enter a domain in Cyrillic format.

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @vov7512 ????,

    Thanks for confirming!

    It seems this issue requires further investigation and we will ask our dev team for advice on how to troubleshoot it. Once we have some news about what the next steps are, we will get back to you.

    Thanks for your patience.

    Hi there @vov7512,

    I apologize for the late reply.

    I’m afraid it’s not possible to add a Cyrillic domain to MailPoet due to the current validation rules.

    We logged it as a feature request for our devs and they’ll look into changing these rules.

    We don’t have any ETA at the moment, so please keep an eye on the plugin’s updates and changelog: https://www.ads-software.com/plugins/mailpoet/#developers

    Thanks for letting us know about it!

    Enjoy the rest of your day and stay safe!

Viewing 4 replies - 1 through 4 (of 4 total)
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