Sending has been paused

  • Resolved DonQuicky

    (@donquicky)


    2 years, 10 months ago

    Hi,

    After a year I want to send a newsletter from my account, but noticed that sending of this newsletter has been paused due to degraded deliverable state.

    I already re-authorized my e-mail but this did not take any effect. Also resuming the job fails ending in pause again.

    How can I resolve this issue?

    Environment:
    – WordPress 5.9
    – MailPoet 3 Premium 3.78.0

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there,

    Thank you for contacting MailPoet. I will be happy to help you with this.

    > After a year I want to send a newsletter from my account, but noticed that sending of this newsletter has been paused due to degraded deliverable state.
    I already re-authorized my e-mail but this did not take any effect. Also resuming the job fails ending in pause again.
    How can I resolve this issue?`

    I can see you have already contacted us via our support form and you have been responded to. Everything should be working now as I can confirm to you that your account is active and you should be able to send out your newsletters.. I’d be marking this ticket as resolved now.

    Thread Starter DonQuicky

    (@donquicky)

    Hi Ojoma,

    That is right. I was helped greatly by one of your collegues and the problem has been solved. Thanks for the great support you give at MailPoet.

    Kind regards,
    Ivar

Viewing 2 replies - 1 through 2 (of 2 total)
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