Sending header twice?

  • Resolved ditdotdat

    (@ditdotdat)


    10 years, 5 months ago

    I am having a very intractable problem. I’m using the newest WordPress with a clean install of Twenty Fourteen and the most recent version of the plugin.

    When I go to Support Tickets in my dashboard I can see the tickets that have been opened but when I go to the Front-facing support page I can’t see anything.

    If I turn on display_errors I get this:

    Warning: Cannot modify header information – headers already sent by (output started at /telfordcourt.info/wp-content/themes/twentyfourteen/header.php:13) in /telfordcourt.info/wp-includes/pluggable.php on line 1121

    (I’ve obscured some site data!)

    You can see the non-working page at telfordcourt.info/trial

    Any ideas?

    https://www.ads-software.com/plugins/key4ce-osticket-bridge/

Viewing 1 replies (of 1 total)
  • Plugin Author m.tiggelaar

    (@mtiggelaar)

    Hello,

    There’s indeed some theme compatability issues (mainly due to shortcodes not yet being impletemented).

    What you can do is:

    Templates/header.php

    <?php
/**
 * This is the header template that displays in all pages.
 *
 * Please note: this is the WordPress constructed page layout for theme
 * (Twenty_Fourteen) and you maybe using a different theme.
 *
 * You can look in your theme's main folder for the (page.php) file
 * and copy over the following below with it's header's div's
 *
 * key4ce-osticket-bridge uses (Twenty_Fourteen) theme for all testing..
 *
 * @package WordPress
 * @subpackage Twenty_Fourteen
 * @since Twenty Fourteen 1.0
 */

get_header(); 

?>

    and in:
    templates/footer.php:

    <?php
/**
 * This is the footer template that displays in all pages.
 *
 * Please note: this is the WordPress constructed page layout for theme
 * (Twenty_Fourteen) and you maybe using a different theme.
 *
 * You can look in your theme's main folder for the (page.php) file
 * and copy over the following below with it's footers's div's
 *
 * key4ce-osticket-bridge uses (Twenty_Fourteen) theme for all testing..
 *
 * @package WordPress
 * @subpackage Twenty_Fourteen
 * @since Twenty Fourteen 1.0
 */

 get_footer();
?>

    Once thats done i still see an issue with the sidepar over flowing
    You can either set zindex for the div’s OR apply some margins to the ost-container:

    in the plugin file:
    css/style.css

    search for:
    #ost_container

    change
    margin: 20px 20px 20px 20px;
    into:
    margin: 20px 20px 20px 240px;

    Think that should help a little.

    Regards,
    Marco

Viewing 1 replies (of 1 total)
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