‘Sending…’ missing when form is submitted

  • Resolved jenniferwarr2585

    (@jenniferwarr2585)


    5 years, 3 months ago

    Hello WP Forms. I’m having a strange problem. The buttons on all my WP Forms no longer change to say ‘Sending…’

    This is resulting in the user being confused, clicking ‘Submit’ multiple times and then seeing an error message, even though the form is sent successfully.

    Please can you take a look and give me an idea of how to fix it? Plugin and WP all up to date.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @jenniferwarr2585,

    The issue could be due to a conflict with another plugin or the site theme. When you get the chance, please try using the steps in WPBeginner’s detailed guide on troubleshooting WordPress.

    Hope this helps ??

    Thread Starter jenniferwarr2585

    (@jenniferwarr2585)

    OK it was the Easy WP SMTP plugin, just FYI.

    Is there a different one you’d recommend?

    Thanks,
    Jen

    Thread Starter jenniferwarr2585

    (@jenniferwarr2585)

    Just an update, I was wrong re: plugin.

    Found the issue, it was that in some of the form settings I still had ‘Enable Google Invisible v2 reCAPTCHA’ ticked, but I was using reCAPTCHA V3.

    If anyone else is experiencing this issue, go and check the settings of your WP Forms ??

Viewing 3 replies - 1 through 3 (of 3 total)
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