• Resolved happyfrogtravels

    (@happyfrogtravels)


    Hi guys,
    There is an error ocurring in my Subscribe2 plugin and it’s under Email settings: You appear to be sending notifications from [email protected], which has a different domain name than your blog server happyfrogtravels.com. This may result in failed emails.

    So I get this part, but not where I can change my Email.
    My admin Email is [email protected] so I don’t get why it is sending Emails from another one. I would really appreciate if you could tell me where I can change that.
    Thank you,

    Milos Mitrovic

    https://www.ads-software.com/plugins/subscribe2/

Viewing 7 replies - 1 through 7 (of 7 total)
  • @happyfrogtravels

    Subscribe2 sends email from an Administrator level user account on your site, or from the address registered in the Settings->General page of WordPress.

    Ideally, you need an account to exist with an email address ending @happyfrongtravels.com and then select that as the sender account in Subscribe2->Settings in the Email Settings tab where it says “Send Email From”.

    Thread Starter happyfrogtravels

    (@happyfrogtravels)

    Thanks mattyrob for your quick answer.
    I’ve changed the Email in Settings->General page.
    But now I get this message:
    You appear to be sending notifications from [email protected], which has a different domain name than your blog server happyfrogtravels.com. This may result in failed emails.
    So what does it mean: different domain name? Where do I adjust that?
    At least now my newsletters will be sent from an Email with a sound name, but I am just worried this error might block Emails ending!

    Thread Starter happyfrogtravels

    (@happyfrogtravels)

    I wanted to say Email sending

    @happyfrogtravels

    Hosting companies don’t look favourably on emails being sent from their sites when the email seems to be coming from a different domain and this can result in your emails failing.

    Okay, so what does the domain bit mean? Your blog domain is happyfrogtravels.com so you ideally need to be sending from an email address something like [email protected]. Currently though your emails are coming from the gmail.com domain.

    You need to try to create the email account with your hosting provider and then create a new WordPress user at administrator level using this new email address, then finally set that as the sending address in Subscribe2.

    Thread Starter happyfrogtravels

    (@happyfrogtravels)

    Now I got it.
    They ask me to pay in order to create that Email. I’ll figure something out.
    Thanks so much!

    Thread Starter happyfrogtravels

    (@happyfrogtravels)

    Hi guys, I did evrything you said before. Bought a professional Email with my hosting company, edited my details with the new Email [email protected] but it is still not sending notifications.
    Is everyhting OK?
    What should I do?

    @happyfrogtravels

    There is a trouble shooting guide here:
    https://subscribe2.wordpress.com/2013/09/17/troubleshooting-emails-in-subscribe2/

    Have a work through that and definitely get an email logging plugin installed. If emails are logged in that then they are being created and sending attempted. If they don’t arrive after that it is because they are blocked on the server. An SMTP plugin might help there but it’s worth talking to your hosting provider as well.

Viewing 7 replies - 1 through 7 (of 7 total)
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