Sends test emails but won't send the full email

What’s your site URL? Usually that’s a hosting issue, but I would expect to see something stuck in the queue.

Are you trying to send through your website? Or gmail?

Hi,

The url is https://www.outsidethesquare.com/aogs. I have set Send Emails via Your Website as the sending option.

I have other sites using SendPress successfully on the same hosting.

I have cloned the site to https://www.outsidethesquare.com/aogs2 and deactivated all plugins except SendPress and I still have the same issue.

I can give you a login if that helps.

Thanks

Hi,

This is still not resolved. I’ve now copied the site to different hosting comapny and have the same issue – I notice someone else had the issue and you have resolved it but didn’t know how.

https://www.ads-software.com/support/topic/real-newsletter-doesnt-get-sent?replies=10

Any ideas, advice?

A copy is now at https://www.golfsocietysites.co.uk/aogs

Can I send you a login privately?

Here is my setup info;

WordPress Version: 4.3.1
SendPress Version: 1.5.11.9
PHP Version: 5.3.29
PHP Memory Limit: 256 MByte
PHP Memory Used: 93.05 MByte
MySQL Version: 5.6.26

Send Setup: SendPress_Sender_Website

Database Tables:
wp_sendpress_subscribers_tracker OK
wp_sendpress_subscribers_url OK
wp_sendpress_url OK
wp_sendpress_subscribers_event OK
wp_sendpress_report_url OK
wp_sendpress_subscribers_status OK
wp_sendpress_subscribers OK
wp_sendpress_list_subscribers OK
wp_sendpress_queue OK

// Generated by the SendPress Plugin //

Multisite: No

SITE_URL: https://www.golfsocietysites.co.uk/aogs
HOME_URL: https://www.golfsocietysites.co.uk/aogs

WordPress Version: 4.3.1
Permalink Structure: /%postname%/
Active Theme: Nevia 1.5.6

Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, sp-standard, sp-custom, sp-form, sp-autoresponder, sp-systememail

Platform: Windows
Browser Name: Firefox
Browser Version: 42.0
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64; rv:42.0) Gecko/20100101 Fire
fox/42.0

SP Version: 1.5.11.9

PHP Version: 5.3.29
MySQL Version: 5.6.26-cll-lve
Web Server Info: LiteSpeed

WordPress Memory Limit: 40MB
PHP Safe Mode: No
PHP Memory Limit: 256M
PHP Upload Max Size: 100M
PHP Post Max Size: 100M
PHP Upload Max Filesize: 100M
PHP Time Limit: 300
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: page
Page On Front: Home (#8)
Page For Posts: News (#10)

WP Remote Post: wp_remote_post() works

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server has SUHOSIN installed.

ACTIVE PLUGINS:

Aqua Page Builder: 99.1
Contact Form 7: 4.3
Events Manager: 5.6.1
Events Manager Pro: 2.4.3
FormCraft: 3.2.8
LayerSlider WP: 5.5.0
Limit Login Attempts: 1.7.1
PhotoMosaic: 2.5.2
SendPress Newsletters: 1.5.11.9
TinyMCE Advanced: 4.2.5
User Access Manager: 1.2.6.6
User Profiles Made Easy: 2.0.28
WooCommerce: 2.4.7
WP-PageNavi: 2.88
WP Clone by WP Academy: 2.1.8

HI,

can you email your info to [email protected] along with a link to this ticket and we can work on getting it fixed for you.

Best,
Josh

Hi Josh – have you made any progress yet?

Hi Josh – clearly you haven’t had time – could you give me an estimate as to when you might be able to look at the issue?

Hi DavidDocWatson,

Sent you a reply via email. Just let me know if you didn’t get it or have further issues.

Best,
Josh

Thanks so much – I’ve managed to send an email to the test list so hopefully, everything is working as it should.

How was this resolved? I am having the exact trouble, even having only two subscribers.

Actually it is saying sent but is never actually received

I, too, am having same issue.
Sends test emails and I receive them.
But refuses to process a send to lists – on the Confirm Send screen. The Cancel Send button works, but the Confirm Send button does nothing.
I have done everything I can think of from disabling plugins to changing themes. None of which resolve this issue AND as this is a large national corporation’s website, this will not make them happy at all.
I have sent many emails successfully prior to the latest update of Sendpress. Perhaps something changed because it is the first and only time I’ve had issues sending.
Thanks

TLLitherland and alyson123,

How are you sending? are you using gmail?

If so, you need to enable oauth now and it’s not working in SendPress at the moment. As a workaround until we fix (or longer) you can use this great plugin.

https://www.ads-software.com/plugins/postman-smtp/

If you’re sending another way, let us know.

Sendpress is not sending to my list here either. Using Godaddy hosting with godaddy smtp setup enabled.

Any updates coming down the pipe?

For me, sendpress gets stuck on the “sending emails” popup after I click “send emails now” from the queues page. The box says “- of 176 emails left to send.” and it just stays there forever until I close the box.