Sent Newsletters Have Wrong URL

  • Resolved davidpwhelan

    (@davidpwhelan)


    1 month, 2 weeks ago

    This is perhaps more F.Y.I. than request for help. I found that a paying Newsletter customer was having the same problem (I’m on the free version). When I created a newsletter and put in a direct URL to a blog post, it worked. When I saved and scheduled the newsletter, the preview link also worked and looked just the way I’d pasted it in. But when I mailed the newsletter out, the link went from “domain/blog/post” to “domain/wp-admin/admin.ajax.php……” and it tripped my Cloudflare security, blocking visitors who clicked the newsletter post. I couldn’t find any documentation about the advanced tracking functionality (although I did toggle it back to “standard”, as recommended in the forum post linked above). I would love to know why this suddenly changed (first time I heard from a newsletter recipient was last week and we couldn’t recreate it) and perhaps more detail about what the tracking feature is inserting.

    The page I need help with: [log in to see the link]

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  • Plugin Author Stefano Lissa

    (@satollo)

    Hi, that is a tracked url, you can change the tracking url format on Newsletter/Settings and change it to default.

    The default tracking url “points” to the home with some parameters attached. Usually it works, but sometime due to caches and like they can be blocked. If you cannot add an exception to Cloudflare, change the link format.

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