SEOPress and Litespeed Cache issues product title & meta

  • Resolved brock40

    (@brock40)


    2 years, 4 months ago

    Just switched hosting to a Litespeed server and almost everything works perfect.

    But, I’m having issues if I want to update SEOPress product titles and meta descriptions.

    I click the purple circle which pulls up the option to update titles and meta.

    I get the box to make my updates and I click save and it just hangs without actually saving. I get the little swirling animated circle stating it’s saving but never completes my new meta description and saves it.

    Any suggestions?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Benjamin Denis

    (@rainbowgeek)

    Hi,

    from the editing of your page, open your browser console with F12, go to Console tab.

    Refresh the page.

    Try to save your SEO metadata.

    Do you see any error from the console?

    Which page builder do you use?

    Have you try to clear the cache after saving the metadata?

    Thread Starter brock40

    (@brock40)

    Hi,

    I get this error with Seopress when editing and console and F12 with refresh,

    Failed to load resource: the server responded with a status of 403 () /wp-json/seopress/v1…description-metas:1

    Uncaught (in promise) SyntaxError: Unexpected token < in JSON at position 0 mydomain.com/:1

    I’m using the Generatepress theme with Generateblocks, I’m not using a page builders as I don’t like them.

    I’ve cleared cache before for other tweaking, but as stated the new metadescriptions won’t save. It just hangs while trying to save with that animated circle inside the save button.

    Thread Starter brock40

    (@brock40)

    Additional error logs, I’d appreciate it if someone would get back to me with a solution as I’ve been paying for Pro for almost 2 years now.

    metaboxe.js?ver=5.8.0.5:2          PUT https://exampledomain.com/wp-json/seopress/v1/posts/3150/title-description-metas 403
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
u @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
lu @ metaboxe.js?ver=5.8.0.5:2
a @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
u @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
hu @ metaboxe.js?ver=5.8.0.5:2
a @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
handleOnSubmit @ metaboxe.js?ver=5.8.0.5:2
onClick @ metaboxe.js?ver=5.8.0.5:2
Fe @ metaboxe.js?ver=5.8.0.5:2
Ve @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
Mr @ metaboxe.js?ver=5.8.0.5:2
Dr @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
lu @ metaboxe.js?ver=5.8.0.5:2
Ae @ metaboxe.js?ver=5.8.0.5:2
Wr @ metaboxe.js?ver=5.8.0.5:2
Yt @ metaboxe.js?ver=5.8.0.5:2
Ht @ metaboxe.js?ver=5.8.0.5:2
VM389:1 Uncaught (in promise) SyntaxError: Unexpected token < in JSON at position 0
Promise.then (async)
hu @ metaboxe.js?ver=5.8.0.5:2
a @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
handleOnSubmit @ metaboxe.js?ver=5.8.0.5:2
onClick @ metaboxe.js?ver=5.8.0.5:2
Fe @ metaboxe.js?ver=5.8.0.5:2
Ve @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
Mr @ metaboxe.js?ver=5.8.0.5:2
Dr @ metaboxe.js?ver=5.8.0.5:2
(anonymous) @ metaboxe.js?ver=5.8.0.5:2
lu @ metaboxe.js?ver=5.8.0.5:2
Ae @ metaboxe.js?ver=5.8.0.5:2
Wr @ metaboxe.js?ver=5.8.0.5:2
Yt @ metaboxe.js?ver=5.8.0.5:2
Ht @ metaboxe.js?ver=5.8.0.5:2
    Plugin Author Benjamin Denis

    (@rainbowgeek)

    Hi,

    can you try to reinstall SEOPress completely please?

    You will not lose any data by deleting it.

    If it still doesn’t work, can you try with the default WP theme (twentytwentytwo for example)?

    Thx

    Thread Starter brock40

    (@brock40)

    Hi,

    I’ve tried that a few days ago prior to reaching out to support. Disabled both seopress and pro plugin and deleting both plugins. I made an export of the .json file and csv file as I thought I would lose my settings. But, when I reinstalled both plugins, all my data was still there. This obviously didn’t seem to resolve the issue..

    I just switched themes and tried updating a product meta description with a new and I still receive the same error where it won’t save after clicking the save button. I just get the animated spinning circle and it hangs trying to save the new meta description title.

    Debug messages:

    Debug log in console in web browser

Uncaught (in promise) DOMException: The operation was aborted. 
 
issues with link for https://example.com/wp-content/plugins/wp-seopress/public/metaboxe.js?ver=5.8.0.5

Warning: An unhandled error was caught from submitForm() SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

issues with same link for https://example.com/wp-content/plugins/wp-seopress/public/metaboxe.js?ver=5.8.0.5
    Thread Starter brock40

    (@brock40)

    Finally fixed! I use ConfigServer Security Firewall with the Modsecurity Rules Pack in hosting

    OWASP ModSecurity Core Rules

    I had to disable (uncheck) the following rule which was blocking it.

    owasp REQUEST-901-INITIALIZATION.conf

    Now I can save title and meta-descriptions. If anyone else has a similar issue using ConfigServer Security Firewall this is the fix for that.

    Plugin Author Benjamin Denis

    (@rainbowgeek)

    Thank you so much for your feedback, it will definitely help other users!

    We’ll update our documentation too on our site about this.

Viewing 7 replies - 1 through 7 (of 7 total)
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