Separating existing clients in lists

  • Resolved pilz1

    (@pilz1)


    3 years, 3 months ago

    Dear Members,

    we have an existing list with all B2B-Clients. We would like to target specific groups within this list with different content. Therefore, we created a new csv-sheet and sorted out the clients, we did not want to send the specific information.

    The new list now contains already existing subscribers. When importing the new subscriber-list into the new list, the exisiting subscribers are not subscribed to the new list and still remain subscribed to the general list for all B2B-clients.

    My goals: Having the specific client-group subscribed to both lists after importing the new list. Is there a possibility to fix this? Maybe it is just an easy tick in a box.`

    The page I need help with: [log in to see the link]

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  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @pilz1,

    When running the import, after selecting your new list you want to import the subscribers to, you should have options for setting what status you want new/existing subscribers to be set as:

    import
    Link to image: https://d.pr/i/VF9y0a

    After that, they should have that status on the new list:

    new list status
    Link to image: https://d.pr/i/6RQpa3

    Please let me know if you have any questions!

Viewing 1 replies (of 1 total)
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