Separator Not Working on Single Post Page

  • When I add a separator in the editor, it doesn’t show on my single post page. In the example, there should be a separator before the photo with the woman on the trail. Any thoughts on why this is?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @eloveall

    At first, thank you for your response and for choosing our themes.

    Can you please describe the issue more detailed? Can you please share the screenshot of the issue for more clarification?

    Kind Regards

    Thread Starter eloveall

    (@eloveall)

    Sure, here are screenshots.

    In the post editor: https://i.imgur.com/LnQHmF4.png

    On the published page: https://i.imgur.com/TxgBYLd.png

    Hi @eloveall

    I will redirect this topic to the developer’s boar and they will check for the issue.

    Kind Regards

    Hi @eloveall

    We tested the same case on our test servers and can’t get the same issue as you described, the reason for the issue can be your installed 3rd party plugins.

    1. Please deactivate them one by one and you will able to catch the one was the source for the issue.

    2. If you want to not lose all the changes made with the plugins, please install 3rd party plugin staging, clone your website database and make the changes on the cloned staging site, here is the video guide to better understand how it works.https://www.youtube.com/watch?v=YtY-q5BBpeE

    3. Please also share the content of the posts in the HTML format and will test it on our end again, maybe the reason for the issue is your content.

    Kind Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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