Sequential order number not working

Hi there,

I installed the plugin yesterday and placed about 10 orders on my site since and it is still using the post ID, not the sequential order number set up in settings.

I am using the default woocommerce checkout.

Please find the report below:

` WordPress Environment

WordPress address (URL): https://staging.mylittlemilestones.com.au<br>Site address (URL): https://staging.mylittlemilestones.com.au<br>WC Version: 8.5.2<br>REST API Version: ? 8.5.2<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.1<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_AU<br>External object cache: – Server Environment

Server Info: LiteSpeed<br>PHP Version: 7.4.33<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 3000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w

SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.6.16-MariaDB<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

WC Database Version: 8.5.2<br>WC Database Prefix: YrIlJL_<br>Total Database Size: 148.12MB<br>Database Data Size: 143.07MB<br>Database Index Size: 5.05MB<br>YrIlJL_woocommerce_sessions: Data: 0.15MB + Index: 0.01MB + Engine MyISAM<br>YrIlJL_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_order_itemmeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM<br>YrIlJL_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_actionscheduler_actions: Data: 3.75MB + Index: 1.19MB + Engine MyISAM<br>YrIlJL_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>YrIlJL_actionscheduler_logs: Data: 1.98MB + Index: 1.51MB + Engine MyISAM<br>YrIlJL_aioseo_cache: Data: 0.10MB + Index: 0.01MB + Engine MyISAM<br>YrIlJL_aioseo_notifications: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>YrIlJL_aioseo_posts: Data: 0.06MB + Index: 0.01MB + Engine MyISAM<br>YrIlJL_cky_banners: Data: 0.02MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_cky_cookies: Data: 0.00MB + Index: 0.00MB + Engine 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0.00MB + Engine MyISAM<br>YrIlJL_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_mailpoet_user_agents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_options: Data: 4.34MB + Index: 0.12MB + Engine MyISAM<br>YrIlJL_pimwick_gift_card: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_pimwick_gift_card_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_postmeta: Data: 54.57MB + Index: 1.05MB + Engine MyISAM<br>YrIlJL_posts: Data: 74.48MB + Index: 0.48MB + Engine MyISAM<br>YrIlJL_revslider_css: Data: 0.09MB + Index: 0.01MB + Engine MyISAM<br>YrIlJL_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine 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Engine MyISAM<br>YrIlJL_wpforms_payment_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>YrIlJL_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Post Type Counts

area-item: 1<br>attachment: 76<br>custom_css: 1<br>customize_changeset: 693<br>elementor_library: 6<br>mailpoet_page: 1<br>nav_menu_item: 20<br>page: 17<br>post: 3<br>product: 9<br>product_variation: 16<br>revision: 3906<br>shop_order: 20<br>testimonial: 3<br>woolentor-template: 1<br>wp_navigation: 1<br>wpautoterms_page: 1<br>wpcf7_contact_form: 3<br>wpforms: 1 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (31)

All in One SEO: by All in One SEO Team – 4.5.5<br>Australia Post WooCommerce Extension: by WPRuby – 1.10.4<br>Contact Form 7: by Takayuki Miyoshi – 5.8.6<br>CookieYes | GDPR Cookie Consent: by CookieYes – 3.1.8<br>Elementor: by Elementor.com – 3.19.0<br>Envato Market: by Envato – 2.0.11<br>Event Tickets: by The Events Calendar – 5.8.0<br>Flexible Shipping: by Octolize – 4.24.9<br>Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.23.1<br>Google Listings and Ads: by WooCommerce – 2.5.16<br>Health Check & Troubleshooting: by The www.ads-software.com community – 1.7.0<br>Impeka Demo Importer: by Greatives Team – 2.0.1<br>Impeka Elementor Extension: by Greatives Team – 2.0.1<br>Impeka Core Extension: by Greatives Team – 2.0.0<br>Jetpack: by Automattic – 13.0<br>HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 10.2.23<br>LiteSpeed Cache: by LiteSpeed Technologies – 6.0.0.1<br>MailPoet: by MailPoet – 4.42.1<br>Australia Post Live Rates: by Octolize – 1.5.14<br>OptinMonster: by OptinMonster Popup Builder Team – 2.15.3<br>Pinterest for WooCommerce: by WooCommerce – 1.3.20<br>PW WooCommerce Gift Cards: by Pimwick<br>LLC – 1.251

The Events Calendar: by The Events Calendar – 6.3.1<br>UserFeedback Lite: by UserFeedback Team – 1.0.13<br>WCBoost - Variation Swatches: by WCBoost – 1.0.15<br>Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.5<br>WooCommerce Shipping & Tax: by WooCommerce – 2.4.2<br>WooCommerce Square: by WooCommerce – 4.4.1<br>WooCommerce: by Automattic – 8.5.2<br>WP Hooks Finder: by Muhammad Rehman – 1.2.4<br>Sequential Order Numbers for WooCommerce: by WebToffee – 1.5.9 Inactive Plugins (8)

Advanced Shipment Tracking for WooCommerce: by zorem – 3.6.5<br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1<br>Hello Dolly: by Matt Mullenweg – 1.7.2<br>Impeka Gutenberg Extension: by Greatives Team – 2.0.0<br>Impeka WPBakery Extension: by Greatives Team – 2.0.1<br>Slider Revolution: by ThemePunch – 6.6.20<br>WPBakery Page Builder: by Michael M - WPBakery.com – 7.3<br>WPForms Lite: by WPForms – 1.8.6.4 Dropin Plugins (1)

maintenance.php: maintenance.php Settings

API Enabled: –<br>Force SSL: –<br>Currency: AUD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>pw gift card (pw-gift-card)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: ? WC Pages

Shop base: #4162 - /shop/<br>Cart: #13 - /cart/<br>Checkout: #14 - /checkout/<br>My account: #15 - /my-account/<br>Terms and conditions: #1976 - /terms-conditions/ Theme

Name: Impeka Child<br>Version: 1.5.6<br>Author URL: https://greatives.eu<br>Child Theme: ?<br>Parent Theme Name: Impeka<br>Parent Theme Version: 2.0.1<br>Parent Theme Author URL: https://greatives.eu<br>WooCommerce Support: ? Templates

Overrides: impeka-child/woocommerce/checkout/form-checkout.php<br>impeka/woocommerce/loop/loop-start.php<br>impeka/woocommerce/single-product.php Square

Environment: Production<br>Tokenization Enabled: ?<br>Debug Mode: Off Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-02-01 12:46:49 +11:00<br>Options: ?<br>Notes: 86<br>Onboarding: completed MailPoet

Sending Method: MailPoet<br>Send all site's emails with: Default WordPress sending method<br>Task Scheduler method: Action Scheduler<br>Cron ping URL: https://staging.mylittlemilestones.com.au?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler

Complete: 9,009<br>Oldest: 2024-01-01 05:44:11 +1100<br>Newest: 2024-02-01 05:41:21 +1100

Failed: 26<br>Oldest: 2023-10-02 09:35:30 +1100<br>Newest: 2024-01-31 22:48:08 +1100

Pending: 10<br>Oldest: 2024-02-01 05:43:21 +1100<br>Newest: 2024-02-01 20:55:21 +1100 Status report information

Generated at: 2024-02-01 05:43:15 +11:00<br>`

Your help would be greatly appreciated.

Kind regards

Annabelle

The page I need help with: [log in to see the link]