Serious incompatibility between SG-Security and WooCommerce Payments

  • Resolved allarmsllc

    (@allarmsllc)


    2 years, 8 months ago

    If I have both SG-Security and WooCommerce Payments active, and 2FA turned on in SG-Security, I cannot login if I have to enter a new 2FA code. After I enter the new code, I get returned to the Username/Password fields with two errors. “Error: The username field is empty.” AND “Error: The password field is empty.” This happens no matter if I use LastPass, as I always have, or if I type them in manually. Deactivating WooCommerce Payments fixes the issue. I believe this issue may be on the side of SG-Security, as it was updated 2 days ago, March 11, 2022. The last time I had to enter a code was a couple of days before this.

    I am posting this topic in each plugin’s support page to get feedback from both.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter allarmsllc

    (@allarmsllc)

    Wordpress will not allow me to post the same topic in multiple plugins, so it is only posted here.

    Plugin Support Pavel Dosev

    (@pdosev)

    Hello @allarmsllc,

    I recreated the issue you reported on a default WordPress with the two plugins activated.

    I passed the information to our developer to check it further, and we will update this thread once we have additional information.

    Plugin Support Gergana Petrova

    (@gpetrova)

    Hello @allarmsllc,

    There has just been a new version of the plugin released: 1.2.4, where a fix for the reported issue has been applied.

    Please update the Plugin and verify the results on your end!

    Best Regards,
    Gergana Petrova

    Thread Starter allarmsllc

    (@allarmsllc)

    You guys rock. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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