Serious issue

  • Resolved Toons Mag

    (@toonsmag)


    3 years, 7 months ago

    After install, this plugin editor can not access the WP dashboard.
    I have removed the data and plugin, but my site editor still not getting access to the WP dashboard.
    Please help and fix the issue in my site.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Vongries

    (@davidvongries)

    Hi,

    I’m not sure if I understand the issue correctly but are you getting any errors when trying to access the dashbaord?

    Thread Starter Toons Mag

    (@toonsmag)

    Thank you for reply. Yes, I was trying to giving access to our editors.

    Plugin Author David Vongries

    (@davidvongries)

    Hi,

    thank you. What errors do you get? Can you please explain what exactly is happening? I wasn’t able to replicate this on my end. Everything seems to be working fine for me.

    You can try to disable all other 3rd party plugins to see if the issue persists. This should give us more insights and wether this is a plugin conflict or not.

    Any additional information would be very helpful.

    Thank you.

    Best,
    David

Viewing 3 replies - 1 through 3 (of 3 total)
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