SERIOUS Issue while MIGRATING please

  • Resolved kiked

    (@kiked)


    2 years, 10 months ago

    Hey, I had this problem with the last 2 websites I migrated, didn’t have this issue around a month and a half ago.

    I do all the process correctly but the TEMPORAL URL that is supposed to be OK looks like this:

    View post on imgur.com

    The default WP page.

    I dont know why this happens TBH, tried almost everything but couldn’t find solution…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Georgi Ganchev

    (@georgiganchev)

    Hello @kiked

    The screenshot in question indicates that there is already a default WordPress application installed under the website in question.

    Please be informed that you can check if there is such an application from your Site tools > WordPress > Install and Manage button.

    You should initiate the migration towards the directory where there is no WordPress currently present. Only then the application can be migrated successfully from the remote host.

    As this is definitely not a bug in the plugin, I would suggest you post a Helpdesk request should you need further assistance.

    Best regards,
    Georgi Ganchev

    Thread Starter kiked

    (@kiked)

    thanks for the reply Georgi. The fact is that I migrated exactly the same domain (that has normal content, not that default) but the final page is the default one.

    Plugin Support Georgi Ganchev

    (@georgiganchev)

    @kiked,

    We will gladly check this issue for you as soon as you open a Helpdesk request in our system.

    It might be something specific to the theme or a plugin you are using within the origin website. Such behavior was not observed when I tested the migration of several websites on my end.

    Best regards,
    Georgi Ganchev

Viewing 3 replies - 1 through 3 (of 3 total)
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