• i set up two additional users to my blog so they can post as well. the only problem is that i can’t log in and neither can they?

    my user name on my global dashboard is matthew1973 and everything i get an email, it’s for matthew73, and i have nothing.

    trying to login as matthew1973 doesn’t work anymore and so i can’t even get to my blogs.

    https://www.headphonedeals.org

    https://www.scarlettsart.wordpress.com

    i need serious help, and why can’t the users i’ve signed up get in, and hwy am i now blocked out?

Viewing 13 replies - 1 through 13 (of 13 total)
  • https://codex.www.ads-software.com/Resetting_Your_Password

    I suggest that you look up the user in the Control Panel of your website and/or change the password there. There are several threats in the forums about how you can retrieve and change your username and password (for example in treats about changing the “admin” user name).

    Thread Starter matthewscarlett1973

    (@matthewscarlett1973)

    done that already, nothing doing.

    P.S. from my global dash board, to get into headphonedeals.org, i had to enter a name (which you can’t change in the user settings) and a password of course. these aren’t working so i can’t get to headphoneadeals.org

    Thread Starter matthewscarlett1973

    (@matthewscarlett1973)

    `i can’t get to my global dashboard. why not? it still won’t accept my user name and password.

    Weird, and you’re sure that your wp-config.php had the correct data?

    Thread Starter matthewscarlett1973

    (@matthewscarlett1973)

    no that’s what i’m saying.

    e.g.

    >i’d type in https://www.worpress.com

    >i’d enter my user5 name matthewscarlett1973 and my password. bingo, i’d have my blog list there on my global dash.

    >i’d click on headphonedeals, ’cause that’s my main forum, and i’m asked for another user name (which you can’t change) and password which you can change. it now accepts neither

    so i went for ‘lost password’ option, and it’s given me the user name of matthew73 (which i’ve never used) and a coded password 649a9i or something

    when i enter those details, there’s no headphonedeals, no scarlettsart, and i only got the option to register a new blog.

    now, my new user can log in, write, blah blah, but there’s no global dash, so no blog stats.

    when i type

    >www.wordpress.com

    then type in my old password matthewscarlett1973, and add my password, it goes straight to the admin box, with matthewscarlett1973 already inserted, and it accepts no password.

    i try to change thew ‘matthewscarlett1973’ to ‘matt’ and my password, and again it doesn’t accept it??

    Thread Starter matthewscarlett1973

    (@matthewscarlett1973)

    by the way, i set all three of us to ‘Administrators’

    I’m not sure that I follow everything you say. (Maybe it would help if someone else would think with us.) Let me try to recapitulate.
    You have a wordpress.COM blog and a website that runs on a wordpress(.ORG) installation? These two have nothing to do with eachother but the name WordPress. One isn’t connected to the other and the login of the first is not the login of the second. I know nothing about wordpress.COM blogs, so you might want to go to the .com-forums if the problem is with Scarlettsart.
    As regards the Headphonesdeal, I can only say that you should not mix up that admin with that of Scarlettsart and for the rest, try the WP Codex page that I referred to. Your controlpanel is not the same as the WP dashboard and definately not the Scarlettsart administration. The control panel is provided by the webhost that hosts Headphonesdeal.org. There you can view (and change) the username (which is “matt”) and reset the password, but not as plain text. See the “Through phpMyAdmin” part and especially not the “decoded password” part.

    Good luck. If this doesn’t do the trick (which isn’t really possible if all is done appropriately), it’s beyond my help and we have to hope that someone more experienced takes over.

    Thread Starter matthewscarlett1973

    (@matthewscarlett1973)

    i appreciate that you shouldn’t mix wordpress.com and www.ads-software.com, but it’s not my doing, it’s what happened when i set my blog up via hostgator?

    thankyou for your help and your time.

    If it’s hostgator – then ask them for help. We cannot do anything on their servers.

    And do NOT duble post – they are quickly deleted!!

    Thread Starter matthewscarlett1973

    (@matthewscarlett1973)

    double post?? i’m just trying to get to the bottom of this!

    where the heck is wordpress.com forum, ’cause i’ve just clicked the ‘support forum’ at the bottom of my blog control panel and i’m back here?

    Thread Starter matthewscarlett1973

    (@matthewscarlett1973)

    i’ve tried to open the emergency script `and it doesn’t open. is there another link?

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘serious login problems’ is closed to new replies.