Server 500 Error with WordFenceVersion 7.0.2

  • Resolved Elvis ImpressMe

    (@msh108)


    7 years ago

    We’re running multisite and when I update WordFence from 6.5.22 to 7.0.2 and it throws a the server 500 error on the main site and all sub-sites. Here’s what we pulled from the logs:

    [Fri Feb 09 08:38:25 2018] [error] [client 128.200.116.242] WordPress database e
    rror Table ‘wordpress.wp_0_wfBlocks7’ doesn’t exist for query SELECT *, CASE \nW
    HEN type = 3 THEN 0\nELSE 9999\nEND AS sortOrder FROM wp_0_wfBlocks7 WHERE
    type IN (4) AND (expiration = 0 OR expiration > UNIX_TIMESTAMP()) ORDER B
    Y sortOrder ASC, blockedTime DESC made by require_once(‘wp-load.php’), requi
    re_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_lo
    aded’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, wordfe
    nce::veryFirstAction, wfLog->firewallBadIPs, wfBlock::patternBlocks, wfBlock::al
    lBlocks, referer: https://sites.uci.edu/emeriti/wp-admin/post.php?post=2&action=e
    dit
    [Fri Feb 09 08:38:25 2018] [error] [client 128.200.116.242] WordPress database e
    rror Table ‘wordpress.wp_0_wfBlocks7’ doesn’t exist for query SELECT *, CASE \nW
    HEN type = 3 THEN 0\nELSE 9999\nEND AS sortOrder FROM wp_0_wfBlocks7 WHERE
    type IN (3) AND (expiration = 0 OR expiration > UNIX_TIMESTAMP()) ORDER B
    Y sortOrder ASC, blockedTime DESC made by require_once(‘wp-load.php’), requi
    re_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_lo
    aded’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, wordfe
    nce::veryFirstAction, wfLog->firewallBadIPs, wfBlock::countryBlocks, wfBlock::al
    lBlocks, referer: https://sites.uci.edu/emeriti/wp-admin/post.php?post=2&action=e
    dit

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • wfyann

    (@wfyann)

    Hi @msh108,

    Can you confirm that the multisite constants are set in wp-config.php:

    define( 'WP_ALLOW_MULTISITE', true );
define('MULTISITE', true);
    Thread Starter Elvis ImpressMe

    (@msh108)

    Hi @wfyann,

    Thanks for the quick reply. Looking through our wp-confing.php file, I don’t see those lines.

    I do have 7.0.2 running successfully on our dev version of the site, and the dev site also does not have those lines of code, but can run the new version of WordFence just fine.

    The dev site does have some plugins that the site with issues does not (and vice versa). In your experience, have you come across plugins that can cause conflicts with this new version of WordFence? My thinking is if that may be a cause, I can remove some plugins that may be interfering with WordFence.

    wfyann

    (@wfyann)

    Hi @msh108,

    We believe this issue could be related to the way the multisite is set up. Is there anything different in how the two multisites are configured?

    wfyann

    (@wfyann)

    Hi @msh108,

    We are looking into all types of setups for multisite before implementing a solution as we want to make sure it is compatible with all setups.

    Would you be interested in testing the fix in your environment before we release it? If so please let me know by sending an email to yann[at]wordfence[dot]com.

    We would be very grateful if you could help us!

    Thread Starter Elvis ImpressMe

    (@msh108)

    Yes, we can see what we can do help. Since the bug is on our live site, while our dev version does not have the bug, we can try our best to implement any test fixes your team comes up with while keeping our live site up.

    wfyann

    (@wfyann)

    Hi @msh108,

    Thank you for agreeing to help!

    I received your contact details and notified our development team; they will contact you when the fix is ready for tests.

    Thread Starter Elvis ImpressMe

    (@msh108)

    Hi Wfyann,

    Has this issue been resolved? Just asking because we would like to update our WordFence plugin (still on 7.0.5 for some of the WP Multisite platforms). I’ve emailed your developer (yann) a while back to let him know we can be of assistance, but he didn’t answer back, so I’m sure he didn’t. Let me know. Thank you.

    Hi @msh108,

    I’m sorry we didn’t get in touch with you back then (I’m not sure what happened).

    Anyway, I can confirm that this issue has been resolved since the 7.1.1 update.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Server 500 Error with WordFenceVersion 7.0.2’ is closed to new replies.