Server configuration error even after server updates

  • Resolved vpedrozo

    (@vpedrozo)


    1 year, 8 months ago

    Hi! I’ve been using the plugin without issues for a while, but just this week I started getting the following error:

    Server configuration error

    It appears that your server uses the cache for HTTP requests. The rules from the .htaccess file or from the Nginx configuration are not executed every time when an image is loaded, but the last redirect from cache is performed.

    I contacted Cloudways, my server and hosting provider and sent the instructions to meet the requirements. They made the changes to allow the Webp redirection, but the plugin is still not working.

    These are the hosting and plugin settings:

    https://ibb.co/SQkWjfk
    https://ibb.co/jLbx5d5
    https://ibb.co/ynQV7MV
    https://ibb.co/tPwy7Bw
    https://ibb.co/rZXpzSM
    https://ibb.co/r649YnV

    Is there anything I can do so the plugin works?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 16 through 17 (of 17 total)
  • Thread Starter vpedrozo

    (@vpedrozo)

    Sorry, correction – 15,000 images

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @vpedrozo In case of pre-purchase questions, please contact me directly via the e-mail address: hello(at)mattplugins.com. I will answer these questions there – in accordance with the policy of the WordPress forum, here I can only help in matters related to the free version of the plugin.

Viewing 2 replies - 16 through 17 (of 17 total)
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