Server Crashing with over 100% CPU usage

  • Resolved ddieguez

    (@ddieguez)


    6 months ago

    Since we update the plugin to Ver. 3.5.1.23 our server is crashing.

    This is the error from the Apache error log.

    Wed Apr 24 06:35:32.255279 2024] [php7:notice] [pid 3375] [client 52.167.144.140:14972] WordPress database error Duplicate key name 'application' for query ALTER TABLE wp_ec_nextend2_section_storage ADD INDEX application (application, section(50), referencekey(50)) made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('plugins_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, smart_slider_3_plugins_loaded, require_once('/plugins/smart-slider-3/Nextend/Autoloader.php'), Nextend\\Autoloader::getInstance, Nextend\\Autoloader->__construct, call_user_func_array, Nextend\\SmartSlider3\\SmartSlider3::getInstance, Nextend\\SmartSlider3\\SmartSlider3->__construct, Nextend\\SmartSlider3\\SmartSlider3->init, Nextend\\SmartSlider3\\Platform\\SmartSlider3Platform::getInstance, Nextend\\SmartSlider3\\Platform\\SmartSlider3Platform->__construct, Nextend\\SmartSlider3\\Platform\\WordPress\\SmartSlider3PlatformWordPress->start, Nextend\\SmartSlider3\\Platform\\WordPress\\HelperInstall->installOrUpgrade, Nextend\\SmartSlider3\\Platform\\WordPress\\HelperInstall->install, Nextend\\SmartSlider3\\Install\\Install::install, Nextend\\SmartSlider3\\Install\\Tables->install, Nextend\\SmartSlider3\\Install\\Tables->query, Nextend\\Framework\\Database\\Database::query, Nextend\\Framework\\Database\\WordPress\\WordPressConnector->query [Wed Apr 24 06:35:32.323148 2024] [php7:notice] [pid 3375] [client 52.167.144.140:14972] WordPress database error Duplicate key name 'application_2' for query ALTER TABLE wp_ec_nextend2_section_storage ADD INDEX application_2 (application, section(50)) made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('plugins_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, smart_slider_3_plugins_loaded, require_once('/plugins/smart-slider-3/Nextend/Autoloader.php'), Nextend\\Autoloader::getInstance, Nextend\\Autoloader->__construct, call_user_func_array, Nextend\\SmartSlider3\\SmartSlider3::getInstance, Nextend\\SmartSlider3\\SmartSlider3->__construct, Nextend\\SmartSlider3\\SmartSlider3->init, Nextend\\SmartSlider3\\Platform\\SmartSlider3Platform::getInstance, Nextend\\SmartSlider3\\Platform\\SmartSlider3Platform->__construct, Nextend\\SmartSlider3\\Platform\\WordPress\\SmartSlider3PlatformWordPress->start, Nextend\\SmartSlider3\\Platform\\WordPress\\HelperInstall->installOrUpgrade, Nextend\\SmartSlider3\\Platform\\WordPress\\HelperInstall->install, Nextend\\SmartSlider3\\Install\\Install::install, Nextend\\SmartSlider3\\Install\\Tables->install, Nextend\\SmartSlider3\\Install\\Tables->query, Nextend\\Framework\\Database\\Database::query, Nextend\\Framework\\Database\\WordPress\\WordPressConnector->query [Wed Apr 24 06:35:32.891746 2024] [php7:notice] [pid 3375] [client 52.167.144.140:14972] WordPress database error Duplicate key name 'thumbnail' for query ALTER TABLE wp_ec_nextend2_smartslider3_slides ADD INDEX thumbnail (thumbnail(100)) made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('plugins_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, smart_slider_3_plugins_loaded, require_once('/plugins/smart-slider-3/Nextend/Autoloader.php'), Nextend\\Autoloader::getInstance, Nextend\\Autoloader->__construct, call_user_func_array, Nextend\\SmartSlider3\\SmartSlider3::getInstance, Nextend\\SmartSlider3\\SmartSlider3->__construct, Nextend\\SmartSlider3\\SmartSlider3->init, Nextend\\SmartSlider3\\Platform\\SmartSlider3Platform::getInstance, Nextend\\SmartSlider3\\Platform\\SmartSlider3Platform->__construct, Nextend\\SmartSlider3\\Platform\\WordPress\\SmartSlider3PlatformWordPress->start, Nextend\\SmartSlider3\\Platform\\WordPress\\HelperInstall->installOrUpgrade, Nextend\\SmartSlider3\\Platform\\WordPress\\HelperInstall->install, Nextend\\SmartSlider3\\Install\\Install::install, Nextend\\SmartSlider3\\Install\\Tables->install, Nextend\\SmartSlider3\\Install\\Tables::fixIndex, Nextend\\Framework\\Database\\Database::query, Nextend\\Framework\\Database\\WordPress\\WordPressConnector->query

    I checked the database and there’s no duplicate indexes.

    Any help is much appreciated.

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