• Hey,

    I have been using the plugin for a very long time now, a lot in the Pro and a lot in the Free version and I am also very satisfied. Recently, however, we have had the problem that we constantly receive a server error 500 when saving. My first step was to increase the PHP memory limit, but this did not help. Strangely enough, saving sometimes works, but the change is undone again without anything having been done. We have the latest version of the plugin.

    Enclosed is also the system report:

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: Ubuntu 22.04 v10.6.18
    PHP Version: 8.2.22
    PHP Memory Limit: 512M
    PHP Max Input Vars: 1000
    PHP Max Post Size: 32M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 6.6.1
    Site URL: https://fensterkonzepte.de
    Home URL: https://fensterkonzepte.de
    WP Multisite: No
    Max Upload Size: 10 MB
    Memory limit: 512M
    Max Memory limit: 256M
    Permalink Structure: /%postname%/
    Language: de_DE
    Timezone: 0
    Debug Mode: Inactive

    == Theme ==
    Name: Bauen
    Version: 9.2.3
    Author: webRedox WordPress Team
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: de-DE
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

    == Active Plugins ==
    Bauen Plugin
    Version: 7.9.7
    Author: webRedox

    Brave Conversion Engine
        Version: 0.7.1
        Author: Brave
    
    Business Reviews Bundle
        Version: 1.9.82
        Author: RichPlugins <support@richplugins.com>
    
    Buttonizer - Smart Floating Action Button
        Version: 3.4.5
        Author: Buttonizer
    
    Complianz | GDPR/CCPA Cookie Consent
        Version: 7.1.0
        Author: Really Simple Plugins
    
    Contact Form 7
        Version: 5.9.8
        Author: Takayuki Miyoshi
    
    Disable &amp; Remove Google Fonts
        Version: 1.6.4
        Author: Fonts Plugin
    
    Elementor
        Version: 3.23.4
        Author: Elementor.com
    
    Forminator
        Version: 1.34.1
        Author: WPMU DEV
    
    Jetpack
        Version: 13.7
        Author: Automattic
    
    Loco Translate
        Version: 2.6.11
        Author: Tim Whitlock
    
    Meta Box
        Version: 5.9.11
        Author: MetaBox.io
    
    Plugin for Google Reviews
        Version: 4.1
        Author: RichPlugins <support@richplugins.com>
    
    Redirect Redirection
        Version: 1.2.3
        Author: Inisev
    
    Redux Framework
        Version: 4.4.18
        Author: Team Redux
    
    ShortPixel Image Optimizer
        Version: 5.6.3
        Author: ShortPixel - Convert WebP/AVIF & Optimize Images
    
    Temporary Login Without Password
        Version: 1.8.3
        Author: StoreApps
    
    Typeform
        Version: 2.9.1
        Author: Typeform
    
    UpdraftPlus - Backup/Restore
        Version: 1.24.4
        Author: UpdraftPlus.Com, DavidAnderson
    
    weLaunch Framework
        Version: 1.1.1
        Author: weLaunch.io
    
    Widgets for Google Reviews
        Version: 11.3.1
        Author: Trustindex.io <support@trustindex.io>
    
    WordPress Form Wizard
        Version: 1.0.5
        Author: weLaunch
    
    WP-Sweep
        Version: 1.1.8
        Author: Lester 'GaMerZ' Chan
    
    WPCode Lite
        Version: 2.2.0
        Author: WPCode
    
    WP Fastest Cache
        Version: 1.2.9
        Author: Emre Vona
    
    WP Mail SMTP
        Version: 4.1.0
        Author: WP Mail SMTP
    
    Yoast SEO
        Version: 23.2
        Author: Team Yoast

    == Elementor-Experimente ==
    Verbessertes Laden von CSS: Standardm??ig aktiviert
    Inline-Schriftarten-Symbole: Standardm??ig deaktiviert
    Additional Custom Breakpoints: Standardm??ig aktiviert
    Flexbox Container: Standardm??ig aktiviert
    Grid Container: Standardm??ig aktiviert
    Upgrade Swiper Library: Standardm??ig aktiviert
    Nested Elements Performance: Standardm??ig aktiviert
    Optimized Control Loading: Standardm??ig deaktiviert
    Optimized Markup: Standardm??ig deaktiviert
    Plugin Onboarding: Standardm??ig aktiviert
    Elementor Home Screen: Standardm??ig aktiviert
    Editor Top Bar: Standardm??ig deaktiviert
    Build with AI: Standardm??ig aktiviert
    Startseiten: Standardm??ig aktiviert
    Nested Elements: Standardm??ig deaktiviert
    Hintergrundbilder nachladen: Standardm??ig aktiviert
    Element Caching: Standardm??ig deaktiviert
    Link In Bio: Standardm??ig deaktiviert
    Floating Buttons: Standardm??ig deaktiviert
    Elementor Editor Events: Standardm??ig deaktiviert

    == Protokoll ==

    JS: showing 14 of 14JS: 2023-12-11 07:27:00 [error X 15][https://fensterkonzepte.de/wp-admin/load-scripts.php?c=0&loadchunk_0=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:2:28760] Cannot read properties of undefined (reading ‘value’)
    JS: 2023-12-13 15:00:09 [error X 3][https://fensterkonzepte.de/wp-content/plugins/elementor/assets/js/editor-modules.js?ver=3.18.2:946:46] An invalid argument supplied as multiple control value [array (
    ‘category’ => ‘InvalidElementData’,
    ‘tag’ => ‘Element undefined got as image value. Expected array or object.’,
    )]
    JS: 2023-12-15 11:12:32 [error X 2][https://fensterkonzepte.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.2:3:274345] Cannot read properties of undefined (reading ‘top’)
    JS: 2023-12-15 11:13:08 [error X 3][https://fensterkonzepte.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.2:3:54595] Cannot read properties of undefined (reading ‘activate’)
    JS: 2024-01-02 07:50:37 [error X 2][https://fensterkonzepte.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:842757] Cannot convert undefined or null to object
    JS: 2024-01-02 09:48:44 [error X 1][https://fensterkonzepte.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:292174] Cannot read properties of undefined (reading ‘css’)
    JS: 2024-01-08 09:20:27 [error X 18][https://fensterkonzepte.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:1116198] Cannot read properties of null (reading ‘getBoundingClientRect’)
    JS: 2024-05-15 09:03:17 [error X 1][https://fensterkonzepte.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:806339] Cannot read properties of undefined (reading ‘toLowerCase’)
    JS: 2024-05-31 12:27:20 [error X 4][https://fensterkonzepte.de/wp-content/plugins/bauen-plugin/elementor-js/elementor-post-carousel.js?ver=7.8.9:5:44] jQuery(…).owlCarousel is not a function
    JS: 2024-05-31 12:27:20 [error X 12][https://fensterkonzepte.de/wp-content/plugins/bauen-plugin/elementor-js/elementor-single-gallery-popup.js?ver=7.8.9:5:33] jQuery(…).magnificPopup is not a function
    JS: 2024-05-31 12:27:20 [error X 2][https://fensterkonzepte.de/wp-content/plugins/bauen-plugin/elementor-js/elementor-map-script.js?ver=7.8.9:8:11] L is not defined
    JS: 2024-08-13 09:42:24 [error X 63][https://fensterkonzepte.de/wp-content/themes/bauen/includes/js/map-min.js?ver=9.2.3:5:69014] iconUrl not set in Icon options (see the docs).
    JS: 2024-08-15 13:12:54 [error X 1][https://fensterkonzepte.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.23.4:3:663451] Cannot read properties of undefined (reading ‘isDesignable’)
    JS: 2024-08-15 13:21:36 [error X 1][https://fensterkonzepte.de/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.23.4:3:958863] Cannot read properties of undefined (reading ‘route’)

    PHP: showing 5 of 5PHP: 2023-12-11 10:15:22 [warning X 11][/var/www/k12539-3/htdocs/wp-content/plugins/elementor/modules/history/revisions-manager.php::363] Undefined array key “editor_post_id” [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]
    PHP: 2023-12-13 13:34:16 [warning X 1][/var/www/k12539-3/htdocs/wp-content/plugins/elementor/includes/embed.php::185] Trying to access array offset on value of type null [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]
    PHP: 2024-02-14 14:48:16 [warning X 4][/var/www/k12539-3/htdocs/wp-content/plugins/elementor/includes/managers/image.php::113] Trying to access array offset on value of type bool [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]
    PHP: 2024-08-12 11:14:04 [error X 1][/var/www/vhosts/fensterkonzepte.de/httpdocs/wp-content/plugins/elementor/core/base/document.php::566] Uncaught Error: Call to a member function save_template_type() on bool in /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-content/plugins/elementor/core/base/document.php:566
    Stack trace: 0 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-content/plugins/elementor/core/documents-manager.php(530): Elementor\Core\Base\Document->get_autosave() 1 [internal function]: Elementor\Core\Documents_Manager->ajax_save() 2 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-content/plugins/elementor/core/common/modules/ajax/module.php(176): call_user_func() 3 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-includes/class-wp-hook.php(324): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request() 4 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 5 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action() 6 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-admin/admin-ajax.php(192): do_action() 7 {main}

    thrown [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]
    PHP: 2024-08-13 09:40:03 [error X 107][/var/www/vhosts/fensterkonzepte.de/httpdocs/wp-content/plugins/elementor/core/base/document.php::625] Uncaught Error: Call to a member function save_template_type() on bool in /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-content/plugins/elementor/core/base/document.php:625
    Stack trace: 0 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-content/plugins/elementor/core/documents-manager.php(534): Elementor\Core\Base\Document->get_autosave() 1 [internal function]: Elementor\Core\Documents_Manager->ajax_save() 2 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-content/plugins/elementor/core/common/modules/ajax/module.php(176): call_user_func() 3 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-includes/class-wp-hook.php(324): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request() 4 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 5 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action() 6 /var/www/vhosts/fensterkonzepte.de/httpdocs/wp-admin/admin-ajax.php(192): do_action() 7 {main}

    thrown [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]

    Log: showing 15 of 152023-12-12 07:57:38 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.17.3’,
    ‘to’ => ‘3.18.2’,
    )]
    2023-12-12 07:57:38 [info] elementor::elementor_updater Started
    2023-12-12 07:57:38 [info] Elementor/Upgrades – _on_each_version Start
    2023-12-12 07:57:38 [info] Elementor/Upgrades – _on_each_version Finished
    2023-12-12 07:57:38 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.17.3’,
    ‘to’ => ‘3.18.2’,
    )]
    2023-12-24 08:58:35 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.18.2’,
    ‘to’ => ‘3.18.3’,
    )]
    2023-12-24 08:58:36 [info] elementor::elementor_updater Started
    2023-12-24 08:58:36 [info] Elementor/Upgrades – _on_each_version Start
    2023-12-24 08:58:36 [info] Elementor/Upgrades – _on_each_version Finished
    2023-12-24 08:58:36 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.18.2’,
    ‘to’ => ‘3.18.3’,
    )]
    2024-08-13 09:07:07 [info] elementor::elementor_updater Started
    2024-08-13 09:07:07 [info] Elementor/Upgrades – _on_each_version Start
    2024-08-13 09:07:07 [info] Elementor/Upgrades – _on_each_version Finished
    2024-08-13 09:07:07 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.18.3’,
    ‘to’ => ‘3.23.4’,
    )]
    2024-08-13 09:07:08 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.18.3’,
    ‘to’ => ‘3.23.4’,
    )]

    == Elementor – Compatibility Tag ==

    • This topic was modified 7 months, 2 weeks ago by SyCe.
  • The topic ‘Server Error 500’ is closed to new replies.