server error 500 – request timeout

  • LGW

    (@kove)


    11 years ago

    Everytime I try to backup my site ( database + files ) I get this error

    500 Internal Server Error
    Request Timeout
    This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’

    Database only backup works well.
    My site is 56 MB.

    My cpanel reports this server configuration:

    Resource Limits max_execution_time 300
    Resource Limits max_input_time 600
    Resource Limits memory_limit 256M

    What can I do to backup successfully my site ?

    https://www.ads-software.com/plugins/backupwordpress/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Paul de Wouters

    (@pauldewouters)

    kove

    Could you send an email to [email protected] and I’ll take it from there.

    Thread Starter LGW

    (@kove)

    I sent you an email with no answer.
    Seriously, I would like to use this plugin. I’ve tried others but I like your interface more. Could you give me some support?

    I think it would be useful for both, regards,
    Kove

    Plugin Contributor Paul de Wouters

    (@pauldewouters)

    kove

    Sorry about that. We’ve moved to a support system via the plugin. In the latest version, you can click the Support button on the BackUpWordPRess admin page.

Viewing 3 replies - 1 through 3 (of 3 total)
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