Server Error (5XX) – No longer able to connect.

  • Resolved Ayumi

    (@lovebelle)


    3 years, 3 months ago

    So I’ve been using the Discord Login for my website for at least a month or two without much problem. A few days ago it stopped working, however. Users are unable to log in now.

    Clicking the “Login With Discord” button will direct you to the Discord Login Page, like it should. After entering info and clicking the final Login Button you’re redirected back to the website, just as normal. However, the user never successfully logs in, it seems. The button remains and doesn’t switch to the “Hello NAME! and Logout?”

    Clicking again, users are directed to the following Error Page:
    ERROR: Please Go back and Refresh the page and try again!
    If you still face the same issue please contact your Administrator.

    No changes were made to any settings in the plugin or Discord itself. Going through the process again to double check, everything looks perfectly fine. Attempting to clear any cache changes nothing.

    Google Search Console gives me the Server Error (5XX) message for the redirect(?)

    What could be causing this issue and how do I fix it?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Thanks for reaching out to us.

    Please let us know the version of the plugin you are using.

    Can you please provide us with the screenshot of the test configuration window for Discord and Google?

    You can also contact us by e-mail from the plugin support form or by e-mail at the e-mail address provided on our website. This way we can figure out the exact problem and we will be able to help you much more efficiently.

    Thanks.

    Thread Starter Ayumi

    (@lovebelle)

    I’m using Version 90.1.9 / Paid “Apple Plan”

    Image 1: Test Configuration Success

    Image 2: The Page Error

    Image 3: Google Search Console Error

    Hi,

    Thanks for providing us the details.

    I have checked the screenshots and visited your site and faced the same issue.

    Can you please reach contact us by e-mail from the plugin support form or by e-mail at the e-mail address provided on our website? This way solve your issue instantly by having a screen share meeting.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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