server error occured

Hi,

We’re sorry you’re experiencing problems with our plugin. We’d like to ask you to do three steps in order to find the cause of this problem. Could you:

1. Put Pusher.logToConsole = true; in the magic-password/assets/js/pusher-events.js file just after if ( sessionId.length ) { (line 69).
2. Clear browser cache.
3. Open JavaScript console, go to plugin’s settings page and take a screenshot of the console?

This will give us important information about the problem.

If you have any difficulties with these steps, don’t hesitate to ask.

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• This reply was modified 7 years, 2 months ago by Jan Dembowski.

OK done

This is what I get:

JQMIGRATE: Migrate is installed, version 1.4.1
pusher.min.js:8 Pusher : State changed : initialized -> connecting
pusher.min.js:8 Pusher : Connecting : {“transport”:”ws”,”url”:”wss://ws.pusherapp.com:443/app/9e2d2476a82fec3240c6?protocol=7&client=js&version=4.0.0&flash=false”}
pusher.min.js:8 Pusher : State changed : connecting -> connected with new socket ID 217279.51918854
/wp-admin/admin.php?page=magic-password-settings&mpwd-action=authenticate-channel Failed to load resource: the server responded with a status of 403 ()
pusher.min.js:8 Pusher : Couldn’t get auth info from your webapp : 403
warn @ pusher.min.js:8
pusher.min.js:8 Pusher : Couldn’t get auth info from your webapp : 403

Thank you. We’d like to ask you to do one more thing. Can you check what response /wp-admin/admin.php?page=magic-password-settings&mpwd-action=authenticate-channel return?

It also returns similar error as below:

error something went wrong with authenticating channel.
Basically, it’s a 403 error.

https://drive.google.com/file/d/0B3E0HcdrCbPTZW43V2hIMV9oZTA/view?usp=sharing

There are several reasons why 403 response status occurs. We’ll do plugin update and make error handling more verbose as soon as we can.

We’re sorry for any inconvenience.

We’ve just released a new plugin version with bug fixes. We recommend to do an update. If problem still occurs, please let us know.

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