Server is redirecting the request in a way that will never complete

  • Resolved guillermovargasquisoboni

    (@guillermovargasquisoboni)


    6 years, 3 months ago

    I have been working in some folders of my web hosting that are not directly related to my actual wordpress installation, but now I’m unable to access to my wordpress and the error is happening in all browsers.

    I have a multisite installation on OVH web hosting. The process of redirection is sending me to this place : https://artandfield.org/wp-signup.php?new=artandfield.org

    I really don’t understand why I’m going to this adress, is like if wordpress is understanding that my website is new or something like that?
    I really appreciate If someone could give me ideas to understand what exactly is happening and how can I resolve this problem.

    Thanks !

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter guillermovargasquisoboni

    (@guillermovargasquisoboni)

    Hello,

    I have been trying some procedures without success:
    I renamed .htaccess into old.htaccess
    I renamed plugins folder into pluginszzz
    I also renamed themes folder into themeszzz

    I wrote to OVH support service but I don’t have yet an answer. So any help here will be strongly appreciated !

    Hi,

    Please try the following steps:
    1. Navigate to your wordpress root folder.
    2. Edit wp-config.php
    3. After php tag, add the following code:

    define('WP_HOME','https://your-domain.com');
define('WP_SITEURL','https://your-domain.com');
    Thread Starter guillermovargasquisoboni

    (@guillermovargasquisoboni)

    Hello Maninder,

    After a lot of manipulations, I discovered that yesterday I unintentionally deleted a lot of operational files on the database during a cleaning process. So I used a backup and reinstall what was lacking and now everything is working again.

    Specifically I discovered that the file wp_options was absent. This file stores the site url. So, as you say, the problem was related to the definition of the url. But more precisely, it was the absence of a place to store it.

    Thank you very much for your help!

    You’re very welcome! Happy to hear that your problem is resolved ??

Viewing 4 replies - 1 through 4 (of 4 total)
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