Server not found

  • Resolved photocoen

    (@photocoen)


    2 years, 11 months ago

    Heya there,

    I’m getting a frequent messages of “Server not found” on Instagram links for example.

    Then when I click on the link myself, the Instagram link is working.

    When I then click on the “Recheck” button, things don’t change. It keeps saying “server not found”.

    What am I doing wrong?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @photocoen

    Sorry to hear you are having this issue.

    I am afraid it is related to the Instagram server blocking the plugin requests, if we do a simple cURL test to the Instagram page it will return a not allowed request:

    $ curl -IL https://www.instagram.com/
HTTP/1.1 405 Method Not Allowed
Content-Type: text/html; charset=utf-8
Allow: GET
Vary: Accept-Language, Cookie

    Unfortunately, the plugin will do this similar request using a specific user-agent and your site IP, if Instagram catches it as any kind of attack it will block the requests.

    We do have a request to improve the requests to Instagram but we can’t give an estimated time.

    I suggest marking those as false positives and ignoring the result for Instagram links.

    Best Regards
    Patrick Freitas

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @photocoen,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 2 replies - 1 through 2 (of 2 total)
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