Server Running 7.4.33.6 not updating

  • Resolved SiteBites

    (@sitebites)


    2 months, 1 week ago

    I am running PHP 7.4. but the plugin isn’t updating.

    I get an error message saying the plugin requires 8.0, however, the version 1.9.6 details states “Requires PHP: 7.4 or higher”.

    Version: 1.9.6
    Author: Made with Fuel
    Last Updated: 5 days ago
    Requires WordPress: 4.8 or higher
    Compatible up to: 6.6.1
    Requires PHP: 7.4 or higher

    Thank you

    • This topic was modified 2 months, 1 week ago by SiteBites.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @sitebites,
    Thanks for your message.

    Can you please re-download the plugin from this site and replace the exisiting one in your WP Admin? That should allow you to update as expected in the future.

    Let me know if this helps.

    I am also running PHP 7.4 and get the error: Update failed: The package could not be installed.

    I do not want to lose my settings. What can I do to update from version 1.93?

    Plugin Author bnfw

    (@voltronik)

    Hi @kuppj00,
    I’m not sure why this should be as the requirements to satisfy an upgrade from 1.9.3 to 1.9.6 should have been met.

    Can you tell me the exact version of PHP 7.4 you’re using according to WP Admin > Tools > Site Health > Info > Server?

    The PHP version is 7.4.33

    Plugin Author bnfw

    (@voltronik)

    Hi @kuppj00 @sitebites,
    Are you able to click ‘Check again’ link in your WP Admin > Dashboard > Updates to see if it allows you to update afterwards?

    If not, can you re-download the plugin from this site and re-upload it via WP Admin > Plugins > Add New Plugin > Upload Plugin.
    It should then fix the issue but let me know if you’re still running into issues.

    WP Admin > Dashboard > Updates
    WP Admin > Plugins > Add New Plugin > Upload Plugin

    Both not updating with the error that PHP 8.0 is needed.

    Plugin Author bnfw

    (@voltronik)

    Hi @kuppj00,
    I’ve just released a new version of the plugin which seems to now allow it to be installed via the WP Admin.
    Please try this and let me know how you get on.

    Hans

    (@kuppj00)

    Great the update worked now.

    Thanks for your help

    Plugin Author bnfw

    (@voltronik)

    Hi @kuppj00,
    Not a problem – glad I could help and get it working for you.

    If you like BNFW and the support, please feel free to leave an honest review.

Viewing 9 replies - 1 through 9 (of 9 total)
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