Server Sending Invalid Match Key Parameters for AddToCart Event

Hey @simon85666 ,

Thank you for reaching out to us. I’ll be happy to help with this.

I took a quick glance at the page you’ve shared in this thread using Facebook Pixel Helper and I didn’t notice any apparent issues when triggering the AddToCart event. However, in order to take a closer look, would it be possible to generate and send me your site’s system report? You can do that by navigating at WooCommerce > Status > System Status and then click on the “Get System Report” button.

To ensure that your information will remain protected, I’d recommend using a service like QuickForget which will generate a link that you can use securely. QuickForget also allows you to set a timer for how long this information will be available – I recommend setting it to 48 hours to ensure we’ll be able get back to you before they get deleted.

Would you please share your site’s system report with me when you have a chance to go through the steps above?

Looking forward to your response.

Best regards,

Pit
SkyVerge

Hi there got exactly the same issue.

Should I creat a specific post with my system status on quickforget?

Btw We have notice that our campain ROI drops since the last update so it might be related.

Hey @kwanik ,

Thank you very much for reaching out! ??

Yes, creating a new topic would be the best way to proceed as it’s also against the forum’s guidelines replying on active threads. So, to ensure our team can further assist you with this issue, you can create your own topic by clicking here and go ahead and include your system’s report using QuickForget.

Thank you very much for your patience and understanding.

Best regards,

Pit
SkyVerge

Hey @simon85666,

It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Thanks,
Marcus