• Resolved teresacuervo

    (@teresacuervo)


    I logged in to my website and had a notification from Wordfence. In my scan I have a warning in my server state (yellow triangle) I did a scan to see if it worked and the scan did go through and completed the task. However, the warning persisted. I went to options and the scan options seem OK.

    Any help with this would be appreciated.

    Many thanks

    Teresa

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 22 total)
  • Hi @teresacuervo,

    Can you take a screenshot of the screen where you see this yellow triangle, along with any messages that Wordfence is displaying?

    Dave

    Thread Starter teresacuervo

    (@teresacuervo)

    Hi, @wfdave

    Thank you for the quick response. Sure, the screenshot shows that the scan ran smoothly ( I ran it to see what error message it would give me) But the yellow triangle remains.

    Here is the screenshot link:

    https://hispaniatranslations.com/scan-screenshot/

    Many thanks.

    I have the same Server State Warning in my WordPress blog with Wordfence (yellow triangle).
    Ive tried scanning/debugging, and I’ve tried scanning/debugging the directory outside of my WP. I still get this error for over a week. On this Wordfence link below, they state that the WORDFENCE ASSISTANT plugin may solve this issue. Any advice? https://www.wordfence.com/help/advanced/remove-or-reset/
    https://sv.www.ads-software.com/plugins/wordfence-assistant/

    UPDATE: For 2 WP websites I have this issue but I followed instructions on this link relating to the issue.
    https://www.ads-software.com/support/topic/server-state-warning-and-not-completing-scan/
    What I did:

      Kill the existing scan if it is still running (The “Start New Scan” button turns in to a “Stop” button while the scan is running)
      Go to your Scan > Scan Options and Scheduling page and expand the “Performance Options” section
      Set “Maximum execution time for each scan stage” to 20 on the options page
      Where it says “Time limit that a scan can run in seconds” enter 21600
      Click to “Save Changes”
      Go to the Tools > Diagnostics page
      In the “Debugging Options” section check the circle “Enable debugging mode”
      Click to “Save Changes”.
      Click “Scan files outside your WordPress installation. **NOT DOING THIS STEP continues the Server State Error.
      Start a new scan
    • This reply was modified 4 years, 7 months ago by mapioid.
    Thread Starter teresacuervo

    (@teresacuervo)

    Hi, @aownews

    Thank you for posting. Did it resolve the issue on your website? Mine still shows. I do have the checkbox “scan outside WordPress installation” unchecked so it does skip six paths when the scan finishes (Per the plugin’s recommendation)and the scan does complete. However, I still have the warning. That warning was not there before even when the box was unchecked.

    Best,

    Hey @teresacuervo

    This unfortunately did not resolve the issue. Here is what I performed:
    PART ONE:
    Killed the existing scan while it is still running (The “Start New Scan” button turns in to a “Stop” button while the scan is running)
    Went to your Scan > Scan Options and Scheduling page and expand the “Performance Options” section
    Set “Maximum execution time for each scan stage” to 20 on the options page
    Where it says “Time limit that a scan can run in seconds” enter 21600
    Click to “Save Changes”
    Go to the Tools > Diagnostics page
    In the “Debugging Options” section check the circle “Enable debugging mode”
    Click to “Save Changes”.
    Start a new scan.
    I DID NOT PERFORM THIS YET: Copy the last 20 lines from the Log (click the “Show Log” link) or so of the activity log and paste them here these were instructions requested on these Wordfence Forums by Tech Support that I copied. So I have to post as a new topic.

    —-
    PART 2
    It didnt work.
    I cleared my computer cache, then cache on all websites.
    I contacted my web host to clear residual data in the directory
    I deleted all Wordfence plugins from all my websites, then added the Wordfence Assistant plugin to sites to remove all residual Wordfence data, and performed cleaning operations.
    I reinstalled Wordfence in websites, and Im getting the same problem. SERVER STATE ERROR.
    I am now using this plugin, to attempt to remove this malware.

    If this does not work, I’ll contact Wordfence on these Support boards in hopes they can help. Again, I DID NOT PERFORM THIS YET: Copy the last 20 lines from the Log (click the “Show Log” link) or so of the activity log and paste them here

    • This reply was modified 4 years, 7 months ago by mapioid.

    Hi GUYS, Iam following this topic and have the same problem. Has anybody had resolution to this topic or has it gone “Inhouse” to be resolved in a less public manner?

    Thread Starter teresacuervo

    (@teresacuervo)

    Dear outlaw11wa:

    No resolution yet.

    Hey @teresacuervo, the issue has been resolved in the past. But its popped up again.

    I will continue with the above instructions, but also going to Diagnostics> Debugging Options> and clicking checkbox of: Disable reading of php://input

    *This gives a reference on some web hosts using outdated PHP (like mine at Bluehost), among other issues that may cause WordFence issues. (Also “Scan files outside your WordPress installation, while in debugging mode. *Only my main site is set this way, to maintain server load)*

    I hope this solves your problem.

    Thread Starter teresacuervo

    (@teresacuervo)

    Hey (@aonews)

    Thanks for the update. I will try that. Honestly, I had given up a bit on it and decided not to dwell on it. But I will try it.

    Thank you

    wafwaf

    (@wafwaf)

    The Wordfence people need to fix it which clearly they still don’t know how to.

    Hopefully they will…someday ??

    Hello,

    This alarm means that the structure of your wordpress folders in the www folder is not correct. It is necessary to verify that files other than those of wordpress are not present.

    He solved the problem as follows:

    Step 1: click on the option: Scan Options and Scheduling

    Step 2: click on the option: General Options

    Step 3: Enable Scan files outside your WordPress installation

    Step 4: Make a new scan

    @biovenezuela Wordfence removed the “Scan files outside your WordPress installation” option in 2019. I have suddenly started having the same problem. In addition am no longer getting scan results in my inbox after years of receiving them for all my websites. What the hell is going on???

    Thanks @biovenezuela
    This worked for me

    @biovenezuela Your solution worked for me. Thanks!

Viewing 15 replies - 1 through 15 (of 22 total)
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