SERVER_ERROR NO: 7 MSG: Data not found.

Hello @rfgestion

It looks like there was a problem during sendsing some files to us for analysis. Please press the button “Synchronize with cloud” in the plugin settings.

Did it help?

Hello,
thanks for the quick answer !
It removed the banner but still have the alert in the top bar :
https://snipboard.io/TURnQl.jpg

Please clear the website’s cache and refresh the page by pressing Ctrl + F5.

Has the error gone?

• This reply was modified 2 years, 7 months ago by amagsumov.

hello !
@amagsumov the error remains :
https://snipboard.io/2fpTYO.jpg

I can’t get rid of it.

Best Regards
RFM

Hello @rfgestion.

The file you sent for analysis did not come to us. We have found out the reason why this could happen, and we will fix it in the next version of the plugin (the current one is 2.91.1).

Now, in order to resend the file, we can offer you to clear all the plugin data by complete deactivation:
1) WordPress Admin Page —> Settings —> Security by CleanTalk —> General Settings —> enable the option “Complete Deactivation” —> Save Changes.
2) WordPress Admin Page —> Plugins —> Installed plugins —> Security by CleanTalk —> Deactivate and then Activate.

this workaround worked !
thanks a lot ! ??
now this message is gone :o)
will wait for the fix later ^^
B

Thanks for always answering so quick.
Love this solution, works really well !

You’re welcome!

Thank you for your feedback!