Serverconfiguratiefout

Hi @pahedomotica,

Thank you for your message. I am sorry you have encountered a problem with our plugin. Do not worry, I will try to help you.

I want to see what might have gone wrong. Could you send me a screenshot of the Help Center tab in the plugin’s settings. I will check it because in this tab I have an information on how to solve the problem.

Best, Mateusz

Is this what you need?

Yes @pahedomotica. Thanks!

What hosting are you using? Have you contacted hosting support?

I use Vimex, I have not yet contacted them.

Is it the same as this message? https://www.ads-software.com/support/topic/server-error-103/

@pahedomotica No, there is another server configuration error.

On the plugin settings page you have a red information message. Send it to your hosting administrator. In the error message you are asked to contact technical support.

Ok, I did now, anny idea why the messages is there now? and not earlyer.

I changed notthing that I know.

Regards Paul

@pahedomotica What do you mean?

I use the plugin for I while and I didn’t see the error before.

Why it is there now, after a while…

@pahedomotica How long have you been using the plugin before the error occurred?

I have been using it for a few mounths.

The hosting support can’t do annything about it they say ??

@pahedomotica What has changed in the meantime in the configuration of your website or your server?

On the server nothing that I know.

On the website only plug-in updates

@pahedomotica In the error message in the plugin settings panel, you’ve written what the problem is. I assume Nginx Cache is responsible for this. Can you turn it off in your hosting settings?

@mateuszgbiorczyk I have Varnish cache not Nginx!

So I can’t turn Nginx off.

@pahedomotica Please disable Varnish Cache for a while and test without it.