• Resolved neutrix

    (@neutrix)


    Hello team,

    I have the premium Ultimate Gift Card plugin installed version 2.7.4

    I am getting Session Expired error when I am using your Gift Card plugin.

    Error – I add any product to the cart. Now, I visit the Cart page. Sometimes, the Cart shows as empty even though I added the product. And, if the product is seen on the Cart, then I make changes to the shipping or update the cart, then on ajax reloading the cart, it will show as empty. Also, if I directly go to checkout page after adding product, the checkout page will show as ‘SESSION EXPIRED. RETURN TO SHOP’ and there are no products on the page. And similarly if we do see products on the checkout page, do some changes with shipping so that it is recalculated, just like cart page and same issue.

    Analysis – I tried disabling all the plugins and with just Gift Card plugin activated, I was still getting issue. Then I found out that this issue is with Woocommerce version. So, your plugin is giving me issue with Woocommerce latest version 4.4.1 and also with 4.4.0. So, I rollbacked to version 4.3.3. And, then there was no issue.

    Can you please check.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hello @neutrix

    Thanks for using our plugin.

    It seems that you are using the old version of the plugin. Please update it to the latest version of the plugin.
    After updating the plugin your issue may resolve.
    If you are using any cache then also run a test by disabling the cache plugin.

    Thanks

Viewing 1 replies (of 1 total)
  • The topic ‘SESSION EXPIRED ERROR. CONFLICT WITH WOOCOMMERCE 4.4.0 & 4.4.1’ is closed to new replies.