Session has expired

  • Hello

    I am using the lastest versions of WordPress and ngg plugin and I have problems when I want to edit my galleries. I can’t and I have this error message (in french):

    La session a expiré

    Veuillez vous reconnecter. La page de connexion s’ouvrira dans une nouvelle fenêtre. Après vous être connecté, vous pourrez la fermer et revenir à cette page.

    Could you help me please?

    Thanks in advance,

    Caroline

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @keepclif – It looks like some sort of session time limit but I cannot think why that would be happening with NextGEN Gallery.

    What are the server settings you see under Gallery > Overview?

    Is this happening with other plugins, or just NextGEN Gallery?

    – Cais.

    Thread Starter keepclif

    (@keepclif)

    Hello Cais,

    Many thanks for your quick answer.

    Here are ther server settings:
    Système d’Opération : Linux (64 Bit)
    Serveur : Apache
    Utilisation de la mémoire : 32.32MOctets
    Version MySQL : 5.1.66-0+squeeze1-log
    Mode SQL : Non renseigné
    Version du PHP : 5.3.3-7+squeeze14
    Safe-mode PHP : Off
    Support du fopen pour les URL par PHP : On
    Taille maximale de la mémoire dans PHP : 56
    Taille maximale de téléchargement montant dans PHP : 2M
    Taille maximale des données d’un POST dans PHP : 8M
    Limite de récursivité pour la librairie PCRE : 500000
    Durée maximale d’exécution d’un script PHP : 30s
    Support des données Exif par PHP : Oui ( V1.4 )
    Support du format IPTC par PHP : Oui
    Support du XML dans PHP : Oui

    Thanks for your help,

    Caroline

    Plugin Contributor photocrati

    (@photocrati)

    @keepclif – Your PHP memory limit is a bit low, I would suggest raising it to at least 128MB … but I cannot say if that would correct your session timeout issue as the rest of your settings look fine as far as I can tell.

    Have you contacted your web hosting service to see if they can explain why you are seeing these timeout issues? (You can ask them to raise you PHP Memory Limit at the same time.)

    – Cais.

    Thread Starter keepclif

    (@keepclif)

    Hello
    My web hosting service just pushed the limit to 128M and there is still the error. Do have any other idea?
    Thank you,
    Caroline

    Plugin Contributor photocrati

    (@photocrati)

    @keepclif – Did you web host have any comments regarding the session timeouts?

    – Cais.

    La session a expiré

    Veuillez vous reconnecter. La page de connexion s’ouvrira dans une nouvelle fenêtre. Après vous être connecté, vous pourrez la fermer et revenir à cette page

    I get this every 10 seconds when i’m in my WP backoffice. Any idea ?

    Plugin Contributor photocrati

    (@photocrati)

    @babyrun – I would suggest you create a new topic to address the concerns you are having with your site specifically. Also, in the new topic, please let us know if the above suggestions to the OP helped in any way.

    Thanks!

    – Cais.

Viewing 7 replies - 1 through 7 (of 7 total)
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