• Resolved jianping cheng

    (@chengjianping)


    I set the interface to be blank, and the template interface has content. I have replaced several browsers, and the same applies. What’s the matter?<font _mstmutation=”1″></font>

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @chengjianping

    I appreciate you for reaching out to us.

    I have thoroughly read your message and reviewed the page you shared above, but unfortunately, the issue you described above is not completely clear to me.

    Would it be possible for you to clarify your message a little more? Alternatively, you can open a ticket on our dedicated support center.

    https://wphtmega.com/contact/

    This will help us understand the issue better and find a precise workaround.

    I am eagerly looking forward to assisting you in resolving the issue.

    Kind Regards,
    Tarek Aziz

    • This reply was modified 1 year, 1 month ago by Tarek Aziz.
    Thread Starter jianping cheng

    (@chengjianping)

    <font _mstmutation=”1″></font>Can you help me see why the interface is not displayed when using your plugin?This is my display information, it is blank,The setting interface is blank, and the template interface is displayed normally. I have replaced several browsers and the cache has also been cleared, but it still doesn’t work

    View post on imgur.com

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @chengjianping,

    Thanks a lot for the clarification.

    I am sorry to hear about the inconvenience you have experienced.

    Our team has reviewed the screenshot you provided and thoroughly investigated the plugin from our end to replicate the issue.

    But we haven’t encountered such an issue. It’s likely that the plugin may be experiencing a conflict with any of the third-party plugins or the current theme used on your website.

    To provide you with an effective solution, I kindly request that you open a ticket in our dedicated support center.

    https://wphtmega.com/contact/

    Our support team will definitely assist you with this.

    Kindest regards,
    Tarek Aziz

    • This reply was modified 1 year, 1 month ago by Tarek Aziz.
Viewing 3 replies - 1 through 3 (of 3 total)
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