set up

  • Resolved jianping cheng

    (@chengjianping)


    8 months, 3 weeks ago

    Hello, I want to add the switcher to the product interface or store interface, but the switcher does not appear after I set it up. How can I make it appear in the store interface or product interface?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author DoatKolom

    (@doatkolom)

    Hi @chengjianping

    On your site, we see the x-currency plugin is deactivated. Firstly, please activate the plugin, then create a switcher. We have 2 types of switches: stick and shortcode.

    If you create a shortcode switcher, you must use the shortcode inside your pages.

    Thanks.

    Thread Starter jianping cheng

    (@chengjianping)

    Hello! I have not disabled the plug-in. This is my settings and switcher. You can see where the problem is. The URL https://imgur.com/a/PnsCciU

    Thread Starter jianping cheng

    (@chengjianping)

    Hello, I added your code to the shop interface in the store, but it is not displayed in the shop interface after application. URL: https://imgur.com/a/1IzNUOl

    Plugin Author DoatKolom

    (@doatkolom)

    In our side, we didn’t find the problem.

    I think your theme or some plugin is conflicting with x-currency.

    To reproduce the problem on your side.

    1. Enable WordPress debug mode. https://www.ads-software.com/documentation/article/debugging-in-wordpress/
    2. Disable the caching plugin if it exists.
    3. Check the WordPress debug file and browser console (Maybe you will get some error).
    4. Check by changing theme.
    5. Check by disabling other plugins one by one.

    Hope you find where the problem is occurring. After reproduce the issue we will try to fix the problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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