Set-up problem

  • Resolved jadems

    (@jadems)


    9 years, 10 months ago

    I’m using WordPress 4.1.1 and Inovado as my theme. It comes with Contact Form 7 which I used on the contact page of my website. I was not receiving emails from the form to my email box, so I downloaded and installed Postman SMTP and Postman Gmail API Extension. I have an email address that matches my domain.

    I know I’ve misunderstood the instructions on how to use these plugins because although now I’m receiving emails from Contact Form 7 on my Contact page, they are all FROM my own gmail email address. (!?!?)

    I need to be able to receive inquiries sent from the Contact Form 7 on my website FROM the people sending it. Right now, I can’t tell who is sending me inquiries because each one says its from ME. What am I doing wrong?

    Thank you in advance….

    https://www.ads-software.com/plugins/postman-smtp/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jason Hendriks

    (@jasonhendriks)

    To answer what you think you need:

    Composing mail from a sender address that is not your own is known as spoofing and unless you’re a spammer or a virus, you shouldn’t do it. (How would you like it if someone forged mail pretending to be you?) Google does not permit this.

    Your From address must match the email address you authenticate with, especially with OAuth 2.0, or Google will simply refuse your mail. Other services may just drop your email into a black hole, never to be seen again.

    To answer what you actually need:

    In your Contact Form 7 form, you can set the From Name as the visitor’s name. If you’re using a mail client like Apple Mail, that’s all you will see at the top of the email; “From: Visitor”. When you hit reply, you’ll want to write back to the visitor, so add this in the Contact Form 7 additional header area:

    Reply-To: "[your-name]" <[your-email]>

    You can try out my own contact form as an example

    Thread Starter jadems

    (@jadems)

    Thank you for your reply!

    So when I went through the steps to set up Postman SMTP and used the “wizard”, it asks for “who is the mail coming from?” in step 2 “Sender Details, so I entered MY gmail address because I don’t have any way of knowing WHO will be sending me inquiries from the form. This is why I’m receiving emails from my Contact form from ME.

    I apologize that I’m not understanding and again, I do appreciate the help so far.

    This is what I have in Contact Form 7 at the top:
    <p>Your Name (required)
    [text* your-name] </p>

    <p>Your Email (required)
    [email* your-email] </p>

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    Obviously I wasn’t blunt enough lol ??

    I need to be able to receive inquiries sent from the Contact Form 7 on my website FROM the people sending it.

    You can’t.

    I can’t tell who is sending me inquiries because each one says its from ME. What am I doing wrong?

    1. Set the From field as your visitor’s name and your own address
    2. Add a reply-to header in Additional headers.
    Thread Starter jadems

    (@jadems)

    I have it figured out. I simply disabled Postman SMTP. Now, when I send a message on my Contact Form 7 form from my Contact page, the resulting email I receive shows the senders information so that I can respond.

    Thanks for helping.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Set-up problem’ is closed to new replies.