• Resolved Dan Claudiu G.

    (@dcgavril)


    Can you please add version tags to all releases in order to be able to revert/rollback to older versions in case the latest version breaks the site. For example the latest version 8.0 creates some issues with the slider and I wanted to rollback to the version 7.9.4 but the tags are not present so the WP org system cannot give me the correct package.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpsoul

    (@wpsoul)

    Hi, we provide tags only for major changed versions. There is no any critical change in slider and you should not revert to old version otherwise we can’t support it. It’s better to provide bug report instead. All 5 last tickets related to slider on our support were not related to slider itself

    Thread Starter Dan Claudiu G.

    (@dcgavril)

    Having the tags helps us debug faster an issue that can arise with an update, this will also help you lower your burden of treating support requests. Just look at my support ticket #119 regarding the slider and this 8.0 version, we’ve both lost time on this and the issue is not fixed and it’s actually easy to spot as you can see in the screenshots once sent you, but I cannot easily rollback to the previous version of the plugin because there aren’t any tags, so I need to dig through site backups to recover the older version of the plugin that was working fine.

    You are doing a great job with the plugin and I’m glad that I’ve purchased the rest of the add-ons, but try to understand that we need a simple way to rollback in case something happens. There are features that we can’t test with each release and we might spot the issue after a while and without having a way to easily roll back we are stuck in a never-ending support system.

    Thank you for taking this into consideration.

    Plugin Author wpsoul

    (@wpsoul)

    ok, we will add versions more often, but definitely not each small update, it will be added only on major updates

Viewing 3 replies - 1 through 3 (of 3 total)
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