setAttributesFromDOM() must be an instance of DOMElement, null given

  • Resolved adax2000

    (@adax2000)


    6 years, 1 month ago

    form was working fine using below shortcode and now all of sudden fatal error shows up in the line 783 of the Entity.php

    [msdyncrm_form entity=”lead” name=”Lead” mode=”create” captcha=”true” message=”Thanks!” hide_form=”false”]

    PHP Fatal error: Uncaught TypeError: Argument 3 passed to AlexaCRM\CRMToolkit\Entity::setAttributesFromDOM() must be an instance of DOMElement, null given,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author alexacrm

    (@alexacrm)

    Hi @adax2000,

    Thanks for sharing it with us.

    We will be investigating the issue. Could you share the Dynamics 365 version you’re using, as well as deployment type? (Online / IFD)

    Could you share with us when does the issue appear? Does it happen when you open the page or when you submit the form?

    Thanks

    Thread Starter adax2000

    (@adax2000)

    I’m using CRM Online, Version 1710 (9.1.0.35) online and it happens straight on page load.

    Plugin Author alexacrm

    (@alexacrm)

    Hi there,

    1. Did it happen after one of the upgrades, by any chance? Some of the upgrades to online may disable the form with the name matching the entity. Can you check that the form Lead is still enabled and valid?
    2. Can you regenerate metadata (button on Connection tab) and try again?
    3. If the problem is still there, please set Debug level logging on About tab, reproduce the issue, then download the log and send it to [email protected]. Screenshot of your form from Dynamics in design mode would be helpful as well.

    Thanks

    Plugin Author alexacrm

    (@alexacrm)

    Closing this as the Lead form seems to be broken in this case. Creating fresh form has resolved the behavior.

Viewing 4 replies - 1 through 4 (of 4 total)
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