Setting “page only visible to logged in users” is not properly saving for hp

  • Resolved redsoulwarrior

    (@redsoulwarrior)


    8 years, 2 months ago

    We’re using the Pro Version of the Profile Builder together with Paid Member Subscriptions. For the most part, the plugin works like a charm.
    Our only real issue is that the homepage should also be restricted to logged in members only. We save the setting, but at a later point in time, the setting is suddenly missing again. It does work for the other pages and they do not tend to “forget” the setting.

    There are several users operating on the site, so I can’t completely eliminate the option that someone else accidentally changed the setting while working on it, but I wanted to also check with you to find out whether this might be a common problem.

    Any help is appreciated.

    The site we’re operating is https://op.jokmok.de

    If you need anything else, please let me know.

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  • Thread Starter redsoulwarrior

    (@redsoulwarrior)

    Ah, I’m super sorry for this. The problem could be backtracked to the theme that was working with a new feature (a visual editor). After saving in the visual editor, the custom fields were being deleted.

    So it’s not your plugin (or it’s a combination of the theme (it’s “Divi” by elegant themes) and your plugin).

    Thanks regardless! ??

    Hi,

    Thank you for reaching out to us.

    I am glad that you managed to find and fix this issue.

    Since you are using a premium version of our products please submit a support ticket if you encounter any other issues because we are not allowed to offer support for paid plugins on these free forums.

    I will mark this thread as resolved.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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