setting page unavaible

  • Resolved killop87

    (@killop87)


    9 years, 9 months ago

    Hi every one,
    this is a great plugin!
    But I’ve an issue: if i try to open the setting page i see an error or a white page (I tried this plugin on two different server configuration).

    The first configuration:
    WC Version: 2.3.3
    WP Version: 4.1
    WP Multisite Enabled: No
    Wev Server Info: Apache ++ HTTP/1.1
    PHP Version: 5.3.10
    MySQL Version: 5.1.71
    WP Acitve Plugins: 2

    If i try to open the settings page (xyz.com/wp-admin/admin.php?page=opentickets-settings)I see this message:

    Warning: require_once() [function.require-once]: Unable to access /includes/admin/class-wc-admin-settings.php in /membri/singledate/wp-content/plugins/opentickets-community-edition/inc/sys/admin-settings.php on line 3

    Warning: require_once(/includes/admin/class-wc-admin-settings.php) [function.require-once]: failed to open stream: No such file or directory in /membri/singledate/wp-content/plugins/opentickets-community-edition/inc/sys/admin-settings.php on line 3

    Fatal error: require_once() [function.require]: Failed opening required ‘/includes/admin/class-wc-admin-settings.php’ (include_path=’.:’) in /membri/singledate/wp-content/plugins/opentickets-community-edition/inc/sys/admin-settings.php on line 3

    The second configuration:
    WC Version: 2.3.0
    WP Version: 3.8.2
    WP Multisite Enabled: No
    Wev Server Info: Apache ++ HTTP/1.1
    PHP Version: 5.4.36-0+deb7u3
    MySQL Version: 5.5.41
    WP Acitve Plugins: 2

    If i try to open the settings page (XXXX.com/wp-admin/admin.php?page=opentickets-settings)I see a white page

    Any suggestion?
    Thanks in advance

    https://www.ads-software.com/plugins/opentickets-community-edition/

Viewing 6 replies - 1 through 6 (of 6 total)

  • same issue here after update on 2 sites

    Have the same issue here ??

    Warning: require_once(/includes/admin/class-wc-admin-settings.php) [function.require-once]: failed to open stream: No such file or directory in /home/mpower/public_html/wp-content/plugins/opentickets-community-edition/inc/sys/admin-settings.php on line 3

    Fatal error: require_once() [function.require]: Failed opening required ‘/includes/admin/class-wc-admin-settings.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/mpower/public_html/wp-content/plugins/opentickets-community-edition/inc/sys/admin-settings.php on line 3

    same too

    @nosebolt , @andy7891 , @chemistrap , @killop87

    We have recently updated our plugin to fix a number of problems that have been caused by the latest update to WooCommerce

    Please try again using the latest versions of WordPress, WooCommerce and OpenTickets Community Edition

    If you do this and still have problems, please let us know

    Chris
    Quadshot Tech

    thanks guys,
    all looks good now, will give a full test later when I have a bit of time

    Great thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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