• Resolved vasudevb

    (@vasudevb)


    Hi,

    Just started this and find it brilliant. I am stuck on two things –

    1. The elements on the group page are scattered and un-styled. Do I have to do it using CSS? Or is there another way out. It will be almost impossible to use CSS for so much as this is one example, there are many instances. https://ibb.co/HtjyWG8

    2. What is the round thing with a dropdown arrow. Can it go somewhere else? https://ibb.co/GkLPm7m

    3. I changed the order of the elements, but it is not reflected. Can it be because I need to wait?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @vasudevb

    Thanks for reaching us

    1 and 2. I believe this is a styling conflict between Youzify and your theme. May I know what theme do you use? Please try switch the theme for temporary to default WP theme and see if the problem solved or not.

    3. Sorry, I don’t understand. Could you explain it to us more details please? it would be help if you can send a screenshot too. ??

    Best Regards, KaineLabs Team.

    • This reply was modified 3 years, 6 months ago by mandro.
    Thread Starter vasudevb

    (@vasudevb)

    Hi,

    You are right. The problem is with the theme. The layout is being distorted. How can that be set right? Is there a way that the theme elements are deactivated on a specific page?

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @vasudevb

    May I know what theme do you use?

    Best Regards, KaineLabs Team.

    Thread Starter vasudevb

    (@vasudevb)

    Hello,

    Sorry for the the late reply.

    Since you said that the problems with the theme, I changed the theme and started using buddy X, which I believe should be more compatible.

    Also, I am facing many(first time user) small design issues and questions. Is there any email where I can send all the queries or should I start a new topic?

    Plugin Support Youzify

    (@kainelabsteam)

    Hello @vasudevb

    Thank you for your reply.

    If you have an urgent or complex issue, you can purchase a license
    for access to our fast priority support ticket system where our dedicated priority ticket staff answer tickets during normal business hours from Monday to Saturday, offering same day generally, even sometimes same hour turnarounds for tickets submitted during normal business hours.

    As we respond to all tickets from Youzify license holders first, you can “jump the queue” by buying a license, and in doing so you’ll also get access to tons of new features and our legendary paid support team. ??

    Best Regards, KaineLabs Team.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Setting up design of pages’ is closed to new replies.