Setting up the mail settings – Beginner

Do you get any response message after you submit the form?

Hi,

Yes, I get the error message that “There was an error trying to send your message”

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• This reply was modified 3 years, 9 months ago by softjoy.

I have tried these mail settings:

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But the form will still not send.

The mail addresses I have used, are active and working, and on the same domain as the site.

What other plugins do you use on the site?

I have not installed any plugins apart from the ones that comes with the theme as default:

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I should say, that the very first times I tried the form, it did send to my e-mail – but without the “Message” field.
After I tried to tweak that field, and the others, I couldn’t get it to work again. After that I reset the form, and now I can’t get it to send anything.

I tested the error message. And the error message refers to:
“Submission was referred to as spam”

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Try switching to the default theme, deactivating all plugins excluding Contact Form 7, and clearing all cache data.

Why you are advised to deactivate plugins and switch to the default theme.

I tried with the default theme and turning off all plugins except the Contact Form 7. I got the same error that refers to spam.

I have tried the form on 4 devices (laptop, desktop, iPad, iPhone) and on both wifi and cell. It does not work on my devices.

BUT….I have had others try the form: https://www.a-plus.dk/kontakt/ – and when they use Chrome, instead of Safari, it works?! But not in Chrome when in incognito mode. I can not get it to work in Chrome here.

See FAQ > Why do I get an error message with an orange border?