• Resolved hudsontek

    (@hudsontek)


    As I understand, it’s best practice to separate transactional and marketing emails with a subdomain. But I’m not sure how this is set up.

    I’ve added the subdomain in my hosting (subdomain.maindomain.com). However, in Amazon SES you can also choose a subdomain in there as the MAIL FROM domain. So it would be mail.subdomain.maindomain.com.

    Is that how you’d do it? as I understand if you don’t set the mail from domain in SES, it’ll use amazon’s name.

    Cheers

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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @hudsontek,

    Thank you for reaching out to FluentSMTP support.

    Setting up mail subdomains is indeed a great practice for separating transactional and marketing emails. Here’s a step-by-step guide to help you with the process:

    1. In your AWS account, under verified identities, add the subdomain as a new identity just like you did for the main domain.
    2. Configure the subdomain’s sender address in FluentSMTP.
    3. Save the changes and test sending an email using the subdomain’s sender address.

    This should allow you to successfully set up your mail subdomain with AWS SES and FluentSMTP.

    If you encounter any issues during the setup process, please don’t hesitate to contact us for further assistance.

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