I am having the same problem with the settings page in the WordPress dashboard being inaccessible. The New Ticket page works as expected.
Thanks for any help.
I’ve included the debugging text:
[{"label":"wordpress","data":[{"key":"Site URL","value":"https://www.bariatriceating.com"},{"key":"Home URL","value":"https://www.bariatriceating.com"},{"key":"WP Version","value":"4.3.1"},{"key":"WP Multisite","value":"No"},{"key":"WP Language","value":"en_US"},{"key":"WP Debug Mode","value":"No"},{"key":"WP Active Plugins","value":"56"},{"key":"WP Max Upload Size","value":"10 MB"},{"key":"WP Memory Limit","value":"40M"},{"key":"WP Timezone","value":"America/Los_Angeles (UTC-07:00)"}]},{"label":"server","data":[{"key":"PHP Version","value":"5.4.28"},{"key":"Software","value":"Apache"}]},{"label":"settings","data":[{"key":"Version","value":"3.2.5"},{"key":"DB Version","value":"1"},{"key":"Tickets Slug","value":"ticket"},{"key":"Products Slug","value":"product"},{"key":"Multiple Products","value":"Disabled"},{"key":"Registration Status","value":"Closed"},{"key":"Registration Page","value":"Default"},{"key":"Uploads Folder","value":"The upload folder doesn't exist but can be created"},{"key":"Allowed File Types","value":"None"},{"key":"WYSIWYG On Front","value":"No"}]},{"label":"pages","data":[{"key":"Ticket Submission","value":"https://www.bariatriceating.com/submit-ticket/ (#40870)"},{"key":"Tickets List","value":"https://www.bariatriceating.com/my-tickets/ (#40869)"}]},{"label":"email-notifications","data":[{"key":"Sender Name","value":"Bariatric Eating"},{"key":"Sender E-Mail","value":"[email protected]"},{"key":"Reply-To E-Mail","value":"[email protected]"},{"key":"Submission Confirmation","value":"Disabled"},{"key":"New Assignment","value":"Disabled"},{"key":"New Agent Reply","value":"Disabled"},{"key":"New Client Reply","value":"Disabled"},{"key":"Ticket Closed","value":"Disabled"}]},{"label":"custom-fields","data":[{"key":"Support Staff","value":"Capability: create_ticket, Core: Yes, Required: No, Logged: Yes, Show Column: No, Taxonomy: No, Callback: text"},{"key":"Status","value":"Capability: create_ticket, Core: Yes, Required: No, Logged: No, Show Column: Yes, Taxonomy: No, Callback:"},{"key":"Ticket Tag","value":"Capability: create_ticket, Core: Yes, Required: No, Logged: Yes, Show Column: Yes, Taxonomy: Yes (standard), Callback: taxonomy"}]},{"label":"plugins","data":[{"key":"Installed","value":"User Switching in Admin Bar by Mark Wilkinson version 1.0.6, Admin Post Navigation by Scott Reilly version 1.9.2, Advanced Custom Fields by Elliot Condon version 4.4.3, Akismet by Automattic version 3.1.5, Art Direction by No?l Jackson version 0.2.4, Awesome Support by ThemeAvenue version 3.2.5, Duplicate Post by Enrico Battocchi version 2.6, EasyRecipe Plus by EasyRecipe version 3.4.3177, Enhanced E-commerce for Woocommerce store by Tatvic version 1.0.16, Envato WordPress Toolkit by Envato version 1.7.3, Koo Shortcodes by Tokokoo version 0.1, l7 Login Customizer by Jeffrey S. 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