Settings -> departments not showing in dashboard

  • Resolved victorcalderon

    (@victorcalderon)


    3 months, 3 weeks ago

    Hello team

    After enable departments in settings – fields, the new department menu is not showing in wordpress dashboard, is there anything else I need to activate to see this new menu?

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jawad Ahmed

    (@jawada)

    Hi @victorcalderon

    Thank you for reaching out, what is the Awesome Support version you are using? Did you save after CHECKING the department “Enable departments management.”. You should be able to see it under Tickets>Departments.

    If this is not the case, please share more information about your production and we will try our best to assist you.

    Best Regards

    Thread Starter victorcalderon

    (@victorcalderon)

    Hello

    Because I receive no answer to my issue I had to swap the support plugin to a different system, Fluent support solved all isuues.

    Thank you

    Plugin Author Jawad Ahmed

    (@jawada)

    Hi @victorcalderon

    Thank you for updating us, and I sincerely apologize for the issue. I completely understand the importance of having a reliable support system, and I regret that we could not meet your expectations in this instance.

    It’s great to hear that another plugin has resolved the issues you were facing. Should you decide to revisit our plugin in the future, we would be more than happy to assist and address any concerns promptly.

    Thank you for giving us a try, and please don’t hesitate to reach out if you have any questions or feedback in the future.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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